ServiceNow
Login and Training
Using MasterControl
MasterControl Through the Years
1

To request a MasterControl offboarding, user's managers need to submit THIS


What is a ServiceNow ticket



1

To log into MasterControl, users need to log into THIS application first

What is OKTA

1

THIS feature allows you to enable task transfers to another user while you are away from work.

What is: The Out of Office feature

1

BPS, Pharma Distribution, Sivem and WHAT other department also utilize MasterControl?

What is: MSD

2

MasterControl will be integrated to the ServiceNow ticket submission process on THIS month and THIS year

What is November 2024

2

THIS is used to confirm and validate training completion signoff and is uniquely anonymous to each user

What is an Electronic Signature

2

THIS type of task is the most frequently launched task in MasterControl

What is: Training task

2

THIS is the year MasterControl migrated to the cloud

What is: 2023

3

What are some of the benefits of the MasterControl-ServiceNow collaboration?

What is: ease of submission or real time updates or centralized information. 

3

DOUBLE JEOPARDY


In order to successfully complete and sign off on a training task, THESE 3 steps must be taken by the users

What is: (1) open their exam material, (2) pass the exam and (3) complete/sign off on the training task

3

THIS approximate dollar amount is the costs saved from using MasterControl vs. manually documenting training completions

What is: approximately 1 million dollars

3

THIS version of MasterControl was founded in 1993

What is a floppy disk

M
e
n
u