SERVICE
VOCABULARY
SITUATIONS
TRANSLATE
GENERAL ENGLISH
100
Farewell the guest
1) Thank you for coming, We hope you’ve enjoyed your meal.
2) It was a pleasure serving you.
3) We hope to see you again soon.
4) Thanks a lot for coming. See you soon again.
5) We hope you had a (great-wonderful) time!
6) Have a nice day!
100
Ingr. Salsa de Achiote
Annato Sauce
100
Describe a mexican dish
It's a traditional , mexican dish _____
It's prepared/made with _______
It comes with ________
100
¿Puedo ofrecerle alguna otra bebida?
May I offer you another drink?
May I offer you something else to drink?
100
Translate : ¿Qué salsa prefiere? ¿La verde o la roja?
What sauce do you prefer, the green one or the red one?
200
Standard question after a guest interaction
Is there anything else I may do for you?
200
Ingr. Pan de trigo
Whole wheat bread
200
WELCOME DIALOGUE FOR HOST / HOSTESS
Good ____ , welcome to ___ My name's ___ and I'll be your hostess today, may I have your room number?
How many people are in your party?
Do you have any food allergies ?
Allow me escort you to your table
200
Me disculpo/Nos disculpamos por el inconveniente
I apologize for the inconvenience
We apologize for the inconvenience
200
Answer: What do you usually do in your free time?
Routines/Habits
300
Guest asks where the RESTROOM is
The restroom is located_______
The restroom is/will be ________
(PREPOSITIONS OF PLACE)
(to your right-hand side, next to the, straight ahead, up-downstairs, behind, between)
300
Maridaje/Maridar
To Pair/Pairing
300
Compare 2 wines
The ____ is more ____ than
This wine is ____er ___ than
COMPARATIVES / SUPERLATIVES
300
Buenas noches, Mi nombre es ____ y tendré el placer de atenderlo en esta noche especial
My name is _____ and I will have the pleasure to assist you in this special night.
300
Complete: If I don't sleep well ...
I get tired / I am sleepy
400
Touch table question
* How's everything tasting so far?
* How was the experience with your meal?
400
Adj. Esponjoso 
Fluffy
400
Explaining the guest there’s no more of the dish they ordered
Sir, I apologize, but we’ve unfortunately run out ____ However, I canrecommend our _____ . Would you like to give it a try?
400
Si disfrutó el servicio, porfavor no olvide dejarnos su comentario/ feedback
If you enjoyed the service, please don't forget to leave/give us your comments/feedback
400
Suggesting places to visit during the guest´s stay
Well, I would suggest you to go to _____
It has / There are (adjectives) (places) ____
500
Suggesting the special drink of the day
Our Today's special's _____ it's served with ____
Our signature cocktail is _____ it comes with___
ADJECTIVES
500
Obj. Sacacorchos
Corkscrew
500
Demanding costumers (Red flag)
Sir, we´re going to be paying special attention to your needs and requests.
We´ll take care of every detail at every restaurant you visit on your stay.
500
¿Había comido aqui anteriormente?
Had you eaten here before?
500
Ask a question with PRESENT PERFECT
How have you been?
Have you enjoyed your meal?
How many times have you been here?