Access Code
What is an access code?
A series of code consisting of 30-31 characters divided into 6 sections.
Do we change the username for our callers?
No
What are the 3 options when creating a course?
Create a new course
Copy a pre-built course
Copy a course from another instructor
What are the types of Assignments we have for Mastering and their Categories?
Standard:
- Homework, Quiz and Test.
Specialized:
- DSM, Adoptive Follow-up, Learning Catalytics and Offline Activities.
How will you know that a course has Adaptive Follow up capabilities without having to create an assignment?
Knewton Learning Managment
How can an Instructor get access to our website?
Through the website/Online registration form.
An instructor would like to change the name of the institution on the account, what will be your advice?
Advance the case.
Define pre-built courses.
Courses generated from the chosen material with pre-built assignments that is already assigned.
What are the Response Types available for Learning Catalytics?
Instructor Led
Automated Synchronous
Self-Paced
Self-Test
Team based
What to do if you get a call from an instructor who is requesting student access for himself?
Check if he is a validated instructor >> Provide if yes.
A K12 is calling in because he is getting the error "Access code already redeemed" when he try to register the access code, what will you do?
Refer to instructor.
A K12 student is calling to have his email address changed, what will you do?
Refer to instructor.
When a course has already been created on Mastering New Design, how can we edit the course ID?
Not possible
In assignment creation, which category of assignment offers re-work by default.
Homework
How will you support blank access code issue?
Screenshot then endorse to TL for CMR
An instructor's access to IRC has expired and he doesn't have an active course. What will you do?
Have the access extended for 4 years.
What are the condition on when you can change the email address on the account of an instructor?
the change is only on the format of the domain.
How to edit the details of the course once created?
Course Settings
Which type of assignment requires Pearson published question to apply?
Adaptive Follow up
What Protection Act in US is protecting the privacy of students 13 years old and below?
COPPA
What will you do for an expired 5 months and 24 months access of students in Pegasus?
do not extend for 5 months access and extend the 24 months access until to the date it is supposed to end.
What are the requirements needed for instructors taking over a course?
faxed letterhead from the dean
case number
reason
name of the new instructor
TorF: By default, all Mastering Courses have Learning Catalytics, Dynamic Study Module and Adaptive follow-up.
F
Which Learning Catalytics Module doesn't require a session ID to start?
Automated Synchronous
What is the name of our training room?
Note: Complete name.
Fraser Island