Client Consultation
During a client consultation, what is the first step an Esthetician should take to establish rapport
What is greeting the client with a handshake, smile & welcoming demeanor?
What type of tool is commonly used by Estheticians during a skin analysis
What is a mag light?
According the ABCDE's of skin cancer, asymmetry refers to what characteristics of a mole or lesion
What is when one half of the mole does not match the other half?
What strategy involves getting clients to purchase higher priced skincare products or additional services
What is upselling?
Why is it important for Estheticians to encourage clients to rebook their next appointment before leaving the salon or spa
What is to maintain a consistent skincare routine and ensure optimal results?
Why is it important for Estheticians to ask clients about their medical history during a consultation
What are four main skin types identified during a skin analysis
What is Normal, dry, oily & combination?
What term describes the uneven or jagged edges of a mole or lesion
What is Border irregularity?
Why is it important for Estheticians to recommend home care products
What is so the clients can start getting the results they are looking for and get a good skincare routine?
How would you let your client know when you would like to see them back if the client had severe deep blackheads that you couldn't remove all at this time
What is to say, I recommend you come back in 4-6 weeks in order to continue cleaning out some blackheads as well as helping you maintain clear skin?
Why should an Esthetician know if the client is allergic to foods
What is to make sure they do not use certain products that could contain a possible allergen?
What term describes a temporary skin condition characterized by redness and flushing of the skin
What is erythema?
What characteristic suggests the presence of multiple colors within a mole or lesion
What is Color variation?
What sales techniques involves suggesting skincare products to clients based on their specific skincare concerns or goals
What is client recommendation?
When is the BEST time to rebook your client
What is after service is complete and client is checking out?
If a client is allergic to Willow Tree what product should you not use on them
What is Salicylic Acid?
What term describes a skin condition characterized by irregular patches of darkened skin, often caused by sun exposure or hormonal changes
What is hyperpigmentation?
What size is typically considered a warning sign for melanoma
What is Diameter larger the 6 mm (about the size of pencil eraser?
When should you recommend skincare products to your clients
What is at the end of the service when the client is checking out?
How often should you recommend your client to return for regular facials
What is 4-6 weeks?
Why do Estheticians need to know if a client is pregnant or nursing
What is to make sure that certain products or treatments are performed as somethings can be a contrainidication?
What is the difference between an open comedone & a closed comedone
What is a blackhead (open comedone) and whitehead (closed comedone)?
What characteristic refers to mole or lesion over time
What is Evolution?
How would you tell your client how to use an eye cream
What is apply a pea sized amount to fingers and tap gently around the eyes. Use it AM & PM?
If a client comes in on a Wednesday at 3:00 what should you assume when rebooking their next appointment
What is assuming that Wednesday's at 3:00 are typically good days for them?