559 / Basics
Zones / Alarm Queue
Action Plans / Dispatch
Other Tabs
Alarm Log
100

This field shows what language the customer speaks

What is the skills field?

100
This field shows the communication format used by the panel.
What is the code field?
100
This is the keyboard shortcut to the Action plans tab.
What is Alt + C?
100
This tab allows us to enter temporary information and/or special instruction.
What is the text tab?
100
Colour showing end of alarm treatment
What is baby blue?
200
This shows the maximum amount of time it will take SBN to generate an alarm if the panel does not transmit a signal.
What is the test interval field?
200
An alarm placed on timer
What is dark green?
200
This must be entered upon clearing any alarm.
What is an alarm resolution?
200
This is what we need to do in order to disregard signals for a pre-determined period of time.
What is insert in test / runaway?
200
Colour of Open / Close signals
What is White?
300
Field used for new installations where agencies should only be sent upon client request.
What is the FP or Familiarization Period field?
300
This field in the zones tab drives the priority and text fields.
What is ZTY (zone type) field?
300
This number is generated by an alarm (or group of alarm)
What is an incident number?
300
Mode to disregard alarms and preventing events to show in the Alarm Log
What is Runaway Mode?
300
To be set at 1 sec
What is Refresh Rate?
400
Field that shows where the CA38A is installed
What is Transfo Field?
400
This option hides all alarms but the ones attached to our terminal.
What is merged mode?
400
This must be entered after each and every call.
What is a call resolution?
400
The only mandatory field to fill in when placing a system or a zone on test mode
What is CID Field?
400
History by incident number
What is Compressed Mode?
500
Field that needs to be updated each time the panel battery is changed
What is Main Battery Date Field?
500
The hotkey in the Zones Tab to toggle template.
What is F9?
500
Number used to identify and link a contact to multiple accounts
What is a passcard?
500
Call type used to open a service call for a basic hard wired system.
What is BBHW?
500
The action plan associated with the alarm.
What is PIX:30?
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