MC Processing
Borrower information that needs to be updated if Page 1 Section 1 contains different information than Metastorm
What is Demographics?
Two documents that are required for an application to be considered MC via the Veteran demonstration method
What is Page 1 and a document from the Department of Veteran Affairs?
Two documents that are required for an application to be considered MC via the SSA demonstration method
What is Page 1 and a document from the Social Security Administration?
Two documents that are required for an application to be considered MC via the Normal demonstration method
What is Page 1 and a Section 4?
Three systems that are searched for every account pulled in GNT when working MC
What is Metastorm, FileNet, and Reporting Hub?
Job aid used to determine what action to take based on the stage listed in Metastorm Search Participants
What is MC Stages and Actions?
Report on the Reporting Hub used to determine if a borrower is VAPQ eligible
What is the New VAPQ/SSAPQ Lookup?
Two requirements for a borrower to be considered MC via the SSAPQ demonstration method
Two questions on the 2019 Section 4 that are never required to be recognized to be considered MC
What is Question 1 and Question 6?
Resource used to determine which demonstration method to process when multiple methods are provided by the borrower while working MC
What is the Materially Complete Hierarchy?
Job aid used for resolving accounts in an NSLDS Error Stage
What is Borrower in a NSLDS Error Stage?
Document code found in FileNet used to determine if an account has had a previous TPD discharge/account has been restarted
What is DC99?
How often SSAPQ match files are sent to TPD
What is Quarterly?
Time frame required for a physician signature date on a Section 4 to be considered MC
What is Within 90 days?
Document(s) required if only a BREP signature is present on the BREP form
What is POA/Guardianship documents?
Tool used to search for borrowers in the Nelnet database when a name, SSN, DOB, or address are missing in Metastorm
What is the Nservice Borrower Lookup Tool?
Button to be clicked when an account is in Resume Collection after uploading the new document to the borrower's account via Manage Documents button
What is Additional Information Received?