REWARDS
15%
What is the discount amount on merchandise when becoming a member?
12 months deferred interest.
What is our ongoing in-home finance promotion?
Beaks, teeth and claws, accumulation, normal wear and tear.
Is NOT covered by GBS.
Largest furniture company in the world.
Ashley
Loveseat
What do we call a small sofa designed for two people?
$169
What is the local Elite delivery fee for members if the merchandise is under $3k?
This is our lease to own finance company we use.
What is Progressive?
Within 30 days of discovery.
When should a customer report an accident?
Boulevard
Our brand here at Mathis you can only find here.
English and French dovetailing.
Common and strongest joint in woodworking.
$298
What is the price for Elite delivery for locals when NOT a member?
At the cashier counter.
Where can we find the QR codes for Acima and Affirm?
$25
What is the price of the GBS cleaning kit?
Invented the recliner
Laz-Boy
Thin sheets of real wood pressed onto engineered wood.
What is a wood veneer?
30 days
How many days after the customer has received their merchandise, will the reward points be available?
Can a customer use only a portion of their financed credit to out a deposit down?
No, customer cannot use the finance as a form of deposit, customer must use full amount of credit issued.
Does the plan cover the cracking or peeling of faux leather?
No, only on top grain leather.
Offers multiple special order options including Design Lab, Choices, as well as specialized frames customers can re-configure and change the fabric.
JLO
What is a high end feature in furniture cushions?
Feather down blend, bonus! individually pocketed coil springs.
mathisrewards@mathishome.com
Who do you email to cancel the auto renew on the Rewards Membership?
Yes, with a minimum purchase of $3k, and a 10% commission decrease and at 9.99% interest rate.
Can a customer do extended financing for 24 months?
Will the plan cover the power reclining mechanism for my recliner?
Yes! The plan will cover all power mechanisms needed to properly function the recliner AFTER the manufactures warranty is up.
Cannot special order in another fabric.
Bernhardt motion furniture.
What is the most common type of leather used on all of our Design Studio furniture?
Top Grain Leather.