Never shout this word.
What is 'fire'.
The contents of the emergency supply kit should include supplies for a person to be reasonably comfortable if they are locked in the vault for how long?
What is '72 hours'.
Use your very best ___________ ______________ skills with robbers.
What is 'customer service'.
After the robber leaves the bank and the alarm has been activated, the victim teller should annouce what?
What is 'they have been robbed'.
What is the main ingredient in household dust?
What is 'dead skin cells'.
During a fire, we close all doors to confine what two things?
What is 'fire' and 'smoke'.
Name a few of the items in the emergency supply kit?
What is flashlight, batteries, food items, water, hygiene products, toilet paper, air freshener, blanket, deck of playing cards and a bucket.
What is a 'hero'.
Customers who witness a robbery should be asked to stay. If they can't/won't what information should we obtain from them?
What is 'obtain their name, address, and phone number' so they can be contacted at a later time.
What is D.L. Evans moms name?
What is Winnefred (Gwen) Lloyd Roberts Evans.
What do we use to combat the fire?
What is a 'fire extinguisher'.
What should be at every desk or workstation?
What is a 'red security folder'.
What should you do if a holdup note is presented?
What is 'try to put it aside and out of sight'.
All tellers should log off of Integrated Teller and do what?
What is 'lock their cash drawer'.
What day did the bank start?
What is September 15, 1904.
Before exiting, make sure to clear all hallways and corridors of what?
What is 'equipment'.
What 4 items are in the red security folder?
What is:
1. bomb threat form
2. kidnap/extortion form
3. robbery ident-a-cards
4. robbery prepardness card/personal preparedness checklist
What is 'treat it as any other type of robbery and comply with the robber'.
The crime scene must be what?
What is 'preserved'.
What state was German chocolate cake invented in?
What is 'Texas'. It is named after Sam Germain, who in 1852 created the formula for a mild dark baking chocolate bar for Baker's Chocolate Company.
Make sure to place primary items in the vault and close it. What are those primary items?
What are 'cash' and 'customer information'.
What are the 6 general supplies in the emergency kit?
1. Offline Procedures
2. Copy of Disaster Recovery Manual
3. Flashlight
4.Caution Tape
5. Rubber Gloves
6. Airway Masks
When should you trip the alarm?
What is 'after the robber has left' unless violence has already begun.
What should employees not do prior to being interviewed by the police?
What is 'view video surveillance of the robbery'.
What is the average temperature for Brigham city in May?
What is 72 degrees.