Internal Operations
Development
Marketing
History
Hospitality
100
Where Do you find the current intake documents?
Sync - Mayfield Counseling - Forms and Documents - 2017 Current Forms and Documents
100
What is the Mayfield vision?
“At Mayfield Counseling Centers we encourage and empower you to enjoy life and grow toward your full potential."
100
Where can the marketing points of contact be found for groups, people and organizations we have already pursued?
Sync - Mayfield Counseling - Mayfield Outreach - Partners Tracking Sheet
100
What year did Mayfield Counseling start?
2015
100
What is the hospitality procedure for greeting a client before their session?
Greet client in the lobby, before they arrive be present if possible, take coat if necessary, offer refreshment.
200
Name 3 ways a client can contact Mayfield Counseling Centers other than walk in.
1. Grasshopper - 719.452.4803 2. Website Contact Form 3. Email - contact @mayfieldcounseling.com
200
Why do we turn in saturation goals every other week;26 times per year?
Jan uses these numbers to help her determine which staff members need clients assigned to them.
200
What is our program of choice for creating flyers and brochures etc...?
Canva
200
How many counselors did Mayfield Counseling start with?
5
200
What is the hospitality procedure after a client leaves your office?
Straighten couch and pillows, ensure mints and waters are available, empty trash if necessary.
300
What is Mayfield Counseling Centers Strategic Destination?
Clarity - Hope - Purpose
300
What is the address of our north location?
12295 Oracle Blvd #200, Colorado Springs, CO 80921
300
Where can the banner and promotional materials be found for Mayfield Counseling Centers (table supplies)?
Under the counter in the kitchen area.
300
What is Mayfield Counseling Center’s three word tag line?
Clarity. Hope. Purpose.
300
What is the procedure for the office environment when leaving for the day?
Empty all common area trash Turn off all lights (in offices, foyer, and hallways), lamps and noise machines Vacuum if necessary Lock office doors and lock main door to building if last one out.
400
How many therapists are on staff at Mayfield counseling centers?
18
400
What is the flavor of the brand candy for Mayfield Counseling Centers?
Peppermint!
400
Is Mayfield a 501c3, LLC, or PLLC?
501c3
400
What is our monthly financial goal to be in the “green”?
$35000
400
Who is on the cleaning crew at Mayfield counseling?
Everyone! :)
500
When is the next client feedback month scheduled?
July
500
Name 5 special interests (modalities, populations, etc) of counselors, and which counselor is focused on that area
Correct answers determined by named counselors agreeing.
500
Name one board member for Mayfield Counseling Centers.
Dr. Mayfield confirms answer.
500
What is the minimum required weekly client load?
12-15
500
What items are included in the adult client gift bags?
football, book, chocolate, pen, personalized card
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