Chapter 7
What are the three ways we work?
We’re asked in
We want in
We’re sent in
How do we get out of a situation where we are stuck?
Utilize step 6 to admit the issue and step 7 to reframe the negotiation
What is the additional piece required to turn a triangle contract into a rectangle contract?
The Client's boss
What is the key difference between "The expert lecture" and "Collaborative meeting"?
The expert lecture facilitates a one-way discussion between the contractor and client, while the Collaborative meeting has a two-way discussion to solve a shared problem.
How do we shift the meeting direction when one is stuck?
To either admit that we are stuck and reframe the situation or to ask an open question about the current situation.
How can you make an individual commit to a business decision?
Give them the choice to commit rather than forcing them to.