Hitt- Chapter 1
Hitt- Chapter 2
Hitt- Chapter 4
Davenport- Ch. 1 and 2
Davenport- Ch. 3
100
The actions of individuals and groups in an organizational context.
What is Organizational Behavior
100
A characteristic of a group pf people where differences exist on one or more relevant dimensions such as gender
What is Diversity
100
An explanation for consequence-based learning that assumes learning results from simple conditioning and that higher mental functioning is irrelevant.
What is operant Conditioning Theory
100
The dominant metaphor of late twentieth-century management.
What is "Workers as Assets"
100
The four common threads of business strategy
What is Emphasis on the business unit, Focus on the future success of the unit, Allocation of tangible and intangible resources, and Response to teh external environment
200
Actions focused on acquiring, developing, and applying the knowledge and skills of people
What is Managing ORganizational Behavior
200
An organizational in which the organizational culture values differences.
What is a multicultural organization
200
A reinforcement contingency in which a behavior is followed by the absence of a previously encountered positive consequence, thereby reducing the likelihood that the behavior will be repeated in the same or similar situations.
What is extinction
200
Viewing workers as investors underscores an essential fact of workplace life. (hint... it's a longer sentence)
What is "work is a two-way exchange of value, not a one-way exploition of an asset by its owner" (Davenport, pg, 15)
200
The four implementation levers are...
What is Human Capital, Organization Structure, Work Processes, Technology
300
An approach that involved organizing and managing people's knowledge and skills effectively to implement the organization's strategy and gain a competitive advantage
What is Strategic OB Approach
300
An organization that has a diverse workforce andtakes steps to be inclusive and respectful of differences, but where diversity is tolerated raather than truly valued.
What is a plural organization.
300
An individual's belief that she or she will be able to perfom a specific task in a given situation.
What is Self-Efficacy
300
The Human Capital Investment equation is....
What is [Ability (knowledge, skills, talent) + Behavior] X Effort X Time
300
The pace of change
What is velocity
400
The sum of the skills, knowledge and general attributes of the people in an organization
What is Human Capital
400
An organization that is honogeneous.
What is monolithic Organization
400
A formal procedure focused on improving task performance through positive reinforcement of desired behaviors and extinction of undesired behaviors.
What is ON Mod
400
The Three types of "Commitment to the Organization"
What is Attitudinal, Programmatic, Loyalty-Based
400
Increases shareholder returns by creating and exploiting a competitive advantage through organization capabilities
What is Business Strategy
500
The extent to which individuals are capable of producing work that supports an organization's strategy for competing in the marketplace
What is Human Capital Value
500
Status and power that is assigned by cultural norms and depends on group membership
What is ascribed status
500
Personal theories about what personality traits and abilities occur together and how these attributes are manifested in behavior.
What is Implicit Person Theories
500
The Four Catagories of Return on Investment
What is Instrinsic Fulfillment, Growth Opportunities, Recognition, Financial Rewards
500
IT units believe they need which organization capacities to support strategy execution?
What is Translate business needs into IT solutions, Provide reliable, high-quality customer service, manage projects efficiently, Efficiently use existing resources Manage change effectively.
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