When does Microsoft's fiscal year start?
July 1st
Who is the CCO and what is he in charge of?
Judson Althoff, MCAPS
2 People: Who is the CEO of GT and who oversees Growth Advisory
Set Siegel, Wade Kruse
What is the go-to website to find GT-related information?
Canvas
What does MCAPS, WWL, and FTE stand for?
Microsoft Customer & Partner Solutions
Worldwide Learning
Full Time Employee
What do Microsoft FTEs mean when they say "the Field"
Sales and marketing roles that involve interactions with customers, partners, and sales leads, outside of corporate office/campus locations
List the MCAPS Academy pillars in order
SYJ, BYE, GYC
What are the different solution families within Growth Advisory?
Commercial and Growth, Operations and Performance, and Talent and Culture
Provide best practices and tips for building client relationships
Communicating effectively with your client, having reocurring syncs, and aligning with client.
What does E&O, MAP, and GTM stand for?
Enablement & Operations
MCAPS Academy Program Team
Go To Market
Describe SYJ, BYE, and GYC
Comprehensive onboarding skilling for employees who are new to MCAPS or transitioning to a new role
An extensive catalog of content and programs that enable mastery of prioritized skills and capabilities
Enables employees to explore opportunities to discover, connect, and grow their career, and across MCAPS
Who oversees WWL and who oversees MCAPS Academy
Jeana Jorgensen and (interim) Todd Minor
How many years has GT provided services for Microsoft
17+ years
What are the 4 P's of Executive Presence
Passion, Perspective, Poise, Projection
What does SYJ, BYE, and GYC stand for?
Start your journey
Build your expertise
Grow your career
What are the PEARL stages and where can you find the resources?
Pre-Strategize, Strategize, Plan, Build, Launch, Run & Optimize
KM Sandbox, MSFT: solution Area/Segment SharePoint, MSW
What does Nancy do?
What does Mary do?
Nancy is the end to end program and portfolio manager of Solution Area skilling for the BYE audience + AI/Copilot Learning experiences.
Mary is the end to end program and portfolio manager of Segment skilling for the BYE audience + AI/Copilot learning experiences.
What percentage of GA staff have engaged with Microsoft?
Over 50% of GA
You are meeting your client for the first time, give your elevator pitch (2 mins)
Good Luck!
WHat does SSM, ALM, and ROB stand for?
Skilling Strategy Manager
Academy Learning Manager
Rhythm of Business
Define solution area and segment and provide examples within MCAPS for both
Solution Area skilling focuses on product and solution subdivisions. Segment skilling focuses on customer and partner subdivisions.
Solution Areas:
Segment:
Walk us through the MAP organziation, focus on Cindy's teams
Nancy: Dir. Solution Areas & AI
Andrae Rainey: PM, Business Applications and Support Solutions
Julia Lacouture: PM, Security
James Maltese: PM, Modern Work
Valeria Rodriguez, PM Azure Skilling
Zein Aldogom: PM, Customer Success Unit & Customer Success Account Mgr.
Name everyone's aligned FTE.
Bennett – Todd Minor
Wiley – Duke Nelson, Noel Richeson, Stephani Torgerson
Jameson - Cindy Healy
Cale – Nancy Wilson
Megan, Ian – Andrae Rainey
Kyra and Adam – James Maltese
Sabrina, Olivia – Julia Lacouture
Ryan, Alyson – Valeria Rodriguez
Simmi – Zein Aldogom
Eva – Yanira Sesniak
Hans – Eric Lynn
Jenny – Paola Medina
Jerry – Sarah Milligan
Ryan - Eileen Mackey Downing
Megan – Tina Crispo
Provide your 5 Step Framework for MCAPS
What does VILT, BOM, and BNA stand for?
Virtual Instructor Lead Training
Bill of Materials
Business Needs Analysis