Turn Around / Cutoff Times
Mobile Deposit Amounts over $1000 will be on hold until
The third Bus Day
Extension to call when you sell a checking account
X6999
Here in MyDocs you can try to find Branch Teller Packets (not too recent though)
Where is Scanned Docs?
On the IRI1 screen you input the "check number" in this blank
SERIAL
SSFCU has branches in these 3 States
TEXAS, Colorado, & Utah
For All Types of Transaction DISPUTES we can quote an initial turn around time of Up to this many Days
How many are 10 Bus Days?
For Members Looking to avoid OD Fees We should recommend they apply for a
LOC / Primeline / Line of Credit
Other banks might refer to this negotiable instrument of Guaranteed Funds as a "Cashier's Check"
What is an Official Check?
Use this screen to check the status of a Loan Extension
AMZ1
SSFCU's Corporate Headquarters reside at this Physical address (including zip code)
Where is 15000 IH-10 W SA,TX 78249
Requests worked by Electronic Banking / Back Office have a turn around time of (ie member correspondence or email requests)
1 to 2 bus days
For A Brand New Member wishing to open checking and savings accounts they will need to make an initial deposit of at least this much
$30 ($25 in Checking & $5 in savings)
If a caller mentions a "Letter of Guarantee" that should tip you off to transfer the call here
Total Loss (half points if you only said Asset Recovery)
This 2 digit trans code is used on IM80 to DEBIT a checking or savings
61
These are SSFCU's 5 Core Values
Caring, Innovative, Honest, Fair, Dedicated
Outgoing Bank Wires go out at these 2 times each business day
10:30AM & 2:30PM CST
FOM stands for
Field Of Membership
Tell me the difference between a Charge-Off vs a Write Off
Charge off = Loan never repaid
Write off = Negative Checking or Savings Never Repaid
When Reactivating a inactive or dormant savings account we use this code on the IMBH screen
0460 (460 is also acceptable)
SSFCU was Established in this year
When was 1956
ATM Deposits made after this time will be credited for the NEXT Business Day
7:00PM CT / 6:00PM MT
Describe to me how an Estate Loan Works
auto Approved, builds credit, no money down, ... Ill just tell you if you were correct or not...
When we see a debit from the checking or savings account with the description "Cardtronics" what type of transaction can we advise the member this was
ATM
This screen can be used to make a LOC payment (the Credit to the LOC)
IM90
This 9 digit number is SSFCU's only ABA or Routing Number
314 088 637