Quality is Mightier Than the Sword
This is an issue that is investigated by the MCCAZ Quality Department to determine if services were reasonable and the care provided met professionally recognized standards.
What is a Quality of Care issue (or QOC)?
This was the father of medicine.
Who is Hippocrates?
Brought to you by the National Association for Healthcare Quality (NAHQ), this week is dedicated to celebrating contributions that professionals have made to improve healthcare quality.
What is Healthcare Quality Week?
Along with Gila and Pinal counties, this county is part of the geographic service area served by MCCAZ.
What is Maricopa county?
Phoenix sits in a basin known as the Valley of this.
What is the sun?
When reporting potential quality of care issues, this the email address where issues should be submitted.
What is MCCAZQOC@magellanhealth.com?
This person is known as the founder of modern nursing.
Who is Florence Nightingale?
These are the two major types of telehealth care delivery methods.
What are synchronous and asynchronous?
This State agency administers Medicaid to Arizona residents.
What is the Arizona Health Care Cost Containment System (or AHCCCS)?
This is the state flower of Arizona.
What is Saguaro Cactus Blossom?
This type of quality of care issue occurs in any inpatient hospital setting and is not present on admission.
What is a Healthcare Acquired Condition (or HCAC)?
This person currently serves as the director of AHCCCS, overseeing Arizona’s Medicaid and CHIP programs.
Who is Jami Snyder?
These are known as the social factors that can influence a person’s health.
What are social determinants of health (or SDOH)?
This is the date when MCCAZ began providing integrated physical and behavioral health services to AHCCCS Complete Care members.
What is October 1, 2018?
In this city, Humphreys Peak is the highest elevation in Arizona standing 12,633 feet.
What is Flagstaff?
This healthcare accreditation and performance measurement organization is the HEDIS measure steward.
What is the National Committee for Quality Assurance (or NCQA)?
This cardiothoracic surgeon and TV personality, became a regular guest on The Oprah Winfrey Show, making more than sixty appearances.
Who is Dr. Mehmet Oz (or Dr. Oz)?
This taskforce brought together leading health care stakeholders to find consensus on telehealth policies after COVID-19 greatly expanded its use and provided new insights.
What is the Taskforce on Telehealth Policy (or TTP)?
In 1982, this state was the first in the country to provide managed care statewide.
What is Arizona?
Manzanita Hall and Gamage Auditorium are part of this Tempe institution.
What is Arizona State University (or ASU)?
This quality performance measure evaluates timely follow-up care after a mental health admission.
What is Follow-Up After Hospitalization for Mental Illness (or FUH)?
This White House coronavirus task force member and director of the National Institute of Allergy and Infectious Diseases has advised six presidents on domestic and global health issues.
Who is Dr. Anthony Fauci?
Although there can be differences in clinical need, patient preferences, or appropriateness of interventions – there can also be these differences in health care that are unnecessary, avoidable, unfair, and unjust.
What are healthcare disparities?
These are the three strategic initiatives that we are currently focused on at MCCAZ.
What are 1) Operational Review; 2) RHBA; and 3) Cost of Care initiatives?
The Agua Fria river might be better for its scenery than for a swim as its name means this.
What is cold water?