Non-Reg
Are reading assignments graded?
No, they are not.
Where do you enable proctoring for a assignment?
In the policies section.
How do you identify that a assignment has a extension as a student?
An asterisk
What is logo for a Proctored enable exam?
A Shield
What is the logo for Virtual Lab assignment?
A beaker.
What are the three discipline unit?
BEC, SEM and HSSL
What are the two category for escalating a JIRA ticket?
Content and Functionality
What are the main LMS that McGraw use?
Canvas, Black Board, D2L and Moodle.
How can you identify that a assignment is integrated with a LMS?
You will see the LMS logo beside the assignment name.
Which browsers is the Proctorio browser extension available for?
Chrome and Edge
How much is the Proctorio Plus feature for students?
$17.50
Which browsers is the Proctorio browser extension available for?
Chrome and Edge
What are the two ways a Smart Book assignment gets submitted?
When the assignment is due and the student score 100%
What best describes ALA assignment?
Adaptive Learning Assignments (ALA) functions EXACTLY the same as Smart Books Assignments
What is the only thing can use to purchase Proctorio plus?
Credit Card
What is AODA?
Accessibility for Ontarians with Disabilities Act (AODA)
What are the 3 things the diagnostic test checks for Proctored assignments.
Webcam, Internet Connection and Desktop requirement.
What is GoReact?
A video/Audio recording tool.
What does ADA stand for?
Americans with Disabilities Act (ADA)
What best describes CXG UPDATES?
Tracks existing trends/issues
What is the first step in the JIRA escalation process?
Determine if the issue needs to be escalated.
How can you tell if you have an update on your JIRA ticket?
You will receive an email in your MS Outlook. Go to your Salesforce home page
What are the 4 information we are required to collect from students on every call?