Incentive Program
It's the minimal expected productivity Tier for all examiner specialties
What is Tier 6?
This Director of Program Logistics has a purchasing limit of $20,000
Who is Veronica Simmons?
ACE Exams and Re-works can be found in this section of the Provider Dashboard
What is Record Review?
This Dashboard is where you go to find the Pending Case Breakdown
What is the Clinic Manager Reporting Tool?
Diagnostic Testing is the subject of this lettered Attachment in the Performance Work Statement
What is Attachment M?
It's the monthly incentive amount a General Medicine examiner receives for completing an average of 15 DBQs per day
What is $4000?
Loyal Source's Chief Business Officer
Who is Jerry Maclellan?
It's the most appropriate time to no-show a veteran's appointment
What is at the end of the day?
The Pending Examiner Action section in the CM Reporting Tool shows all the returns and past-due re-works and DBQs waiting on examiner submission. Also known as this.
What is backlog?
The name for a pulmonary function test in MDE4Vets
What is evaluation of wheezing?
This is when incentive payouts occur
What is the last Friday of the month?
Deloitte's Senior Manager who oversees operations in multiple areas including: Case Management, Diagnostics and Special Cases
Who is Brian Kelly?
After attempting contact with a vet, this section in MDE4Vets is where the notes are entered in the case
Where is Veteran Connect?
It's where to go to find these stats all on one tab: ADC, DBQ/MO submitted, DBQ/MO scheduled, in-ramp and off-ramp performance
What is the Clinic Manager Scorecard?
This diagnostic test must be performed on 3 separate days to confirm a new diagnosis of hypertension
What is blood pressure measurement?
When an examiner hits the road on a Saturday or Sunday, this fixed number of hours—no more, no less—magically disappears from the working‑days tally, no questions asked
What is 8 hours?
The MDE Program's Director of Telepsych for Regions 1-3
Who is Geri James?
It's the claimed condition that the veteran has asked the VA to assess and can be found in the Exam Scheduling Request (ESR)
What is the contention narrative?
This section of the Clinic Manager Reporting Tool is useful when looking to see if visits were scheduled on a holiday
What is Scheduled Appointments?
Once a diagnosis for this condition has been documented, even in the past, no further imaging studies are required by the VA, regardless if it has worsened
What is arthritis?
A medical opinion with the contention of IMPAIRMENT OF RIGHT HIP, IMPAIRMENT OF LEFT HIP, HIP PAIN, and BILATERIAL HIP LIMITED FLEXION will count this many times towards the incentive payout
What is 1?
Loyal Source's Chief Operating Officer
Who is Leigh Pace?
To help an overachieving examiner see more IPE exams, perform one of these two actions
What are increase available hours or decrease burden times?
It's the formula used to calculate the Estimated Daily Avg. Production on the FCR Incentive Production tab in the MDE Scorecard
What is monthly production divided by Business Days?
Double-check this 9-digit number on the back of the WatchPAT box before entering it into MDE4Vets
What is the serial number?