History
Meathead Movers Founders
Who are Aaron and Evan Steed?
IMC
What position quotes local moving jobs?
Call Center Manager
Who is Peter Organo
Cultivate Leaders
What is actively engaging personal and professional development for all team members, promoting a team mindset?
Billing Information
Where do you enter in the client's payment information?
1997
What is the year the office opened up in San Luis Obispo?
Director of Operations
Who is Ben Spielman?
Be Accountable for Yourself and Others
How can you take personal accountability for your actions and results? Think like an owner?
Move Planning
What tab do you add resources and adjust service types?
Priorities of a Meathead
What is personal safety, protecting the client items from damage, customer service, and beating the NTE
Mini-Meat
What are the 15' foot trucks called?
General Manager
Who is Angela Allen?
Attitude
What is the cornerstone of outstanding customer service? How can you demonstrate you are solution-driven and have empathy?
Unique Hiring/Training Process
Van Line
Controller
Who is Brent Hindergardt
Tone of Voice
What service pillar embody's not only what you say but how you say it?
Documents
What tab to click on to send a client an auto-generated email?
Mothership
What is the location of the Call Center/Corporate office also known as?
Meathead Moment
What is a way you can connect with a client and communicate to the crew what makes the move unique?
ACM
Who is Evan Steed?
Body Language
How can we still communicate over the phone without actually speaking?
Contract Type
How do I determine if the move is local, long-distance or labor only