Psychological Safety, Conflict Resolution
Hurting their patients and preceptors.
Verbal, Non-verbal, Written, Visual
What are the 4 types of communication skills?
Preferred learning style: Case studies, problem solving, and discussion.
What is preferred learning style of pragmatists?
An integration of the knowledge, attitudes, and skills necessary to function capably in a specific role and work setting
What is competency?
The process of ending a dispute and reaching an agreement that satisfies all parties involved.
Fairness, Focus, Frequency
What are 3 Fabulous "F"s?
Employee with no previous experience, such as nursing students, techs, and new graduates.
What is a novice?
Safety Concerns, lack of respect/boundaries, unable to receive feedback or concerns, and concern for critical thinking skills.
Autocratic Preceptor
Of the 5 preceptors, which is the most ideal in emergency situations?
Inclusion safety, learner safety, contributor safety, and challenger safety.
What are 4 stages of psychological safety?
Be timely, specific, supportive, inclusive.
What are the characteristics of real time remediation?
Perceptual Grasp, Sense of Salience, Clinical Reasoning, and Clinical Judgement
What are the 4 stages of the Benner Model?
Safety is my priority.
What is the charge nurse's main priority?
Create a safe space, promote psychological safety
Help the preceptee breakdown what is important, prioritize patient care
Provide constructive feedback and goals that are attainable, encourage new hires to practice self care
To create an environment that promotes vulnerability, promotes growth, and allow learners to learn with comfort and dignity.
What is psychological safety?
The process by which a mistake or deficient misunderstanding is addressed immediately or within a short period of time following instructions.
What is real-time remediation?
Noticing, Interpreting, Responding, Reflecting
What is the Tanner Clinical Judgement Model?
Shift assessment, LDAs, ADLs, care plan, education, Evalysis, VS, pain assessment, PRN assessments/orders.
What is the required shift documentation?
The new hire fully integrates into the unit and begins to or exceeds expectations. They develop an understanding of how dynamic the healthcare system is and appreciates the clinical environment.
What is the resolution phase?
Interpersonal and organizational.
What are the 2 types of conflict?
Improves quality of care, ensures patient safety, and fosters team collaboration.
What does communication help promote in healthcare?
Encourages hands on learning and facilitates procedural memory. Learner demos the application of knowledge and/or skill.
What is demonstration (validate learning)?
What is the preceptor folder?
Assessing the learning needs and setting goals
Developing and implementing learning plans
Teaching time management and prioritizing patient care
Evaluating clinical competencies and documentation
Role modeling EBP
Teaching/promoting critical/clinical thinking
Effective communication and conflict management skills
Provide constructive feedback/coaching
Facilitate social interaction
What are the 9 qualities of an effective (nursing) preceptor?