Key terms 1
what is HIPAA?
government regulations that help ensure continuity and privacy of healthcare.
what is osteopathic manipulative medicine?
a system of hands-on techniques that help relieve pain, restore motion, support the body's natural functions, and influence the body's structure.
What is soft skills?
Striving for excellence on the job.
what is closed posture?
a position that conveys the feeling of not being totally receptive to what is being said.
Which is the best definition of res ispa loquitur?
The things speaks for itself.
what is CAAHEP?
an organization that accredits both public and private post-secondary institutions that offer medical assisting programs.
what is biopsy?
a sampling of cells that could be malignant or cancerous.
What is work ethic?
Values of hard work held by employees.
what is conflict?
The term res ipsa loquitur refers to cases in which
the doctor's mistake is clear to everyone.
entry level duties of a clinical medical assistant are most likely to include
phlebotomy.
what is anaphylactic shock?
a life-threatening swelling of the airways or nasal passages.
What is constructive criticism?
Feedback given to help improve performance.
which is not a deficiency need as defined by Abraham Maslow?
empathy.
something of value bargained for as part of an agreement is a(n)
consideration.
list three administrative duties performed by a medical assistant.
answering phones, scheduling appointments, greeting patients.
which specialty treats disorders involving hormones?
endocrinology.
when interacting with patients of other cultures or ethnic groups,
never allow yourself to make value judgments.
what is not a communication skill?
anxiety.
what are the four d's of negligence?
duty, dereliction, direct cause, & damages.
formal training programs in medical assisting...
last 9 months to 2 years and award a certificate, a diploma, or an associate's degree.
which professionals can prescribe medications, when state law permits?
physician assistant.
a medical assistant shows integrity by
being honest and dependable.
what is an example of negative communication?
mumbling.
what is documenting in a patient's chart that he is a "whack job"?
libel.