Abbreviations
AC Tasks
AC Lingo
Project Information
Who's Who
100
RR, FURR, L/M
What are unapproved contact log abbreviations?
100
Multiple Status
What is a site in Ready for Request and Ready for Scheduling that needs to be sent to your Lead?
100
No Answer
What is the outcome code you should select when you are unable to speak with someone at a site?
100
CARA, HEDIS, and CCS
What are the three projects we perform?
100
Heather Ramsey
Who is the Vice President of MRR Operations?
200
CMS
What is Centers for Medicare and Medicaid Services?
200
Contact Log, Key Comments, and Manage Requests
What are the three places you should check prior to contacting a site?
200
No Fax
What is the terminology you should use if a site does not want requests to be faxed to them?
200
Bonus
What is Free Points?
200
Ray Walheim
Who is the the Chief Legal Officer/Compliance Officer?
300
NCQA
What is the National Committee for Quality Assurance?
300
Bonus
What is Free Points?
300
Google and MSN
What are the two websites we are contracted to use to locate site information prior to marking a site bad data.
300
HEDIS
What is a set of 74 standardized performance measures designed to rate/compare insurance companies?
300
Ann Parker
Who is the Director of Quality?
400
HEDIS
What is Healthcare Effectiveness Data and Information Set?
400
Disable Page Check
What is the box you need to select when you are processing pages to a patient listed multiple times?
400
3 days
What are the number of days before you can leave another voicemail?
400
July 1-June 30
What are the service dates for FRO II?
400
William Shupert
Who is the Vice President of Human Resources and Administration?
500
SRSA
What is Site Review Support Application?
500
Main Contact
What is the contact person that only gets updated during the cleaning process?
500
Contact Log
What is the place where you detail all important information in a professional manner relating to a site?
500
FRO
What is a review to assist in setting prospective reimbursement rates?
500
Chris Buehrly-Harris
Who is the Director of MRR Operations?
M
e
n
u