These are the two search engines we use when completing internet searches.
What are Google and MSN Yellow Pages.
100
This is the information that needs to be an exact match in order to merge two Site ID numbers without calling the site first.
What are the Address 1, Address 2, City, State, Zip, and Phone Number fields.
100
This is the person you need to speak to in order to verify site contact information.
Who is: anyone that can help you?
100
You call and the phone number has been disconnected.
Do internet searches to try and locate the correct phone number.
100
He is the CEO of the MedAssurant.
Who is Dr. Keith Dunleavy?
200
If the physican name in the 'Site Name' field is different than the physician name in the 'Physician Name' field, you would do an internet search through this one.
What is the physician name in the 'Physician Name' field.
200
This is what you would do if you found multiple merges under the Previous Project.
What is merge one of them and email the others to your Lead?
200
Pick this option if the site tells you they have both paper and electronic chart types
What is 'Both'?
200
You call the site and realize it is a billing office.
Ask if they do billing for the doctor listed and attempt to get their phone number in order to call and verify the site information.
200
She is the Vice President of Medical Record Reviews.
Who is Heather Ramsey?
300
You would do this if you were unable to locate any information to contact the site.
What is write a detailed contact log and mark the site as Bad Data.
300
These are the parts of the Previous Site ID contact information that AC/RCs are not allowed to change. They need to be forwarded to their Lead.
What are Address 1, City, State, and Zip fields?
300
If the site has a PO Box Address, you would input it here.
What is on Address 2 line, if there is no suite number? If there is a suite number, put it in the contact log.
300
You call a site and when they hear the name of the health plan you are calling on behalf of, they tellyou they do not have a contract with the health plan.
Ask them if they did within the last 5 years.
300
They are the RC Operations Management Team here in Bowie?
Who are Lyneka Maldonodo, Christine Buerly- Harris, Carolyn Wood, Patty Stinebaugh and Lisa Martin?
400
These are the parts of the site contact information that we do internet searches through.
What are the Physician's Name, Physician's Degree, City, State.
400
When merging the Site ID you are working on with a Site ID number from the Previous Project, this Site ID number becomes the new one.
What is the Previous Site ID number?
400
If you are unable to reach the site directly, these are two other ways you could possibly verify site information.
How is through the answering service or through the office recording?
400
You call the site and they refuse to verify any information with you.
Write a detailed contact log and mark the site as Complete.
400
They are the AC Operations Managers in the Annapolis Office.
Who are Lichee Williams and Shanea Warfield?
500
This is what you do if you can only locate the physician at an address other than the one we have on file.
what is call the phone number listed anyway and attempt to verify the site information.
500
The place you would go to change informatino to the Previous Site ID number.
What is Manage Sites?
500
Site recordings/answering services need to verify this information in order to mark the site as Complete.
What is the name of the site and that the address we have on file is correct?
500
The receptionist answers the phone saying 'Dr Smith's Office', but he is not the physician list in SRSA.
Verify their contact information anyway.
500
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