Credit Cards
Checking/Savings Accounts
TD Knowledge
Small Business
Leadership Fun facts
100
A customer comes in and inquires on foreign currency or asks if they can use their card while traveling.
What types of credit cards does TD offer that have 0% Foreign transaction fees?
-TD Clear with $1,000 Credit Limit
-TD Clear with $2,000 Credit Limit
-TD First ClassSM Visa Signature® Credit Card
100
What account do we offer that keeps your account free as long as you receive a direct deposit into your account of $500 or more?
TD Complete Checking
100
The Name "TD" Stands for...
Toronto Dominian
100
True or False, we offer CDs for business customers.
TRUE!
100
What member of leadership met their spouse at a pool party?
Dan Fontaine!
200
While offering a credit card to a customer they state "I have enough credit card debt thank you"
-What credit card does TD offer that could be of benefit to them?
-Role play how you would offer to our customer.
TD FlexPay Credit Card...
Our best balance transfer offer: 0% intro APR for first 18 billing cycles after account opening.
200
Customers who have our TD Complete Checking get a free savings account, true or false?
True!
200
What city/state is the TD Headquarters located in?
Cherry Hill, NJ
200
What TD Business service offers the ability to Accept in-person, contactless payments right on your iPhone. From contactless cards to digital wallets or wearables–no terminal or hardware needed
Tap to Pay on iPhone
200
Who are the 3 Store Managers who won the CEO Leadership Award earlier this month?
Caitlin Callahan - Haverford
Melissa Dupre - Lionville
Jackie Wesby - Widener University
300
While accessing a customer's account you notice they make a lot of transactions at food places using their debit card.
-Role play how you would offer to our customer based on your findings
TD Cash Credit Card....
300
Customer that have a Beyond Checking get a free Signature savings account, true or false?
True!
300
Who is TD Bank's CEO
Leo Salom
300
What TD Small Business service allows
Customer payments in the ways that work best for them and your business–in store, online or on-the-go
Merchant Solutions
300
What Store Manager has their pilot and motorcycle license?
Victoria Tees
(Store Manager in Blue Bell)
400
What credit card is currently offering:
Earn $150 Cash Back in the form of a statement credit when you spend $1,000 within the first 90 days after account opening1
TD Double UpSM Credit Card
400
We do offer savings accounts to non checking account members free of maintenance fee if they are under 18 or over 62, true or false?
True!
400
Name this TD Mascot
TD
TD Bank's mascot is a happy trapezoid named “TD” who is “fun sporty and green.”
400
Youre helping a business customer when they mention they need....
-Check deposit made available
-OD Fees reinbursed
-Extra money for expenses
What product do we have that can help them?
TD Small Business Line of Credit
400
What store manager delivered puppies for 20 years on the side AND won DELAWARE COUNTYS MOTHER OF THE YEAR?
Janice Matteo
Store Manager of Ridley
500
Does our secured card offer any cash back?
Yes! Earn 1% Cash Back on everyday purchases*
500
Customers in our essential checking can upgrade to another checking account get free checks, true or false?
False, No check-writing capabilities on our Essential Checking.
500
TD Garden is located in what City/State?
Boston, Massachusetts
500
Youre helping a business customer when they mention they have to buy a piece of equipment or new vehicle...what product does TD offer that can help them?
TD Loan
500
hat member of leadership...
Had their wedding receptionist at Citizens Bank Park
and
Tried out for a game show (Family Feud)
Dan Marsh!