SCHEDULING
PATIENT INTAKE
OFFICE LOGISTICS
COMPLIANCE
PATIENT EDUCATION
100

What Is modified wave booking?

When two patients come in one on the hour and one on the half hour

100

What Is reimbursement?

Payment form insurance companies

100

What is a statement?

A request for payment

100
What is a CMS-1500 form?

A form sent to insurance companies to submit claims

100

What is a deductible?

Amount due by patient before insurance company will pay for covered benefits

200

What is a Matrix?

A grid with time slots blocked out when physicians are unavailable or when office is closed
200

What is a DNR form?

A form that states patient does not want to be revived after experiencing a heart episode or other life-threating event 

200

What is a general Journal?

Document where transactions are entered

200

What is divulge?

To make private or sensitive information known

200

What is a patients bill of rights?

A list of guarantees for people receiving medical care

300

Why is it important to get Preauthorization if the patients insurance requires you to do so?

Because the insurance company might not cover the test or procedure

300

What is a provisional diagnosis?

A temporary or working diagnosis

300

What three basic filing systems do medical practices generally use?

alphabetical by name

numeric

subject

300

What is UB-04 used for?

institutional claims

300

Before treating a patient a provider must always have what?

consent

400

What is an invoice?

A document that describes items purchased or services rended and shows the amount due

400

What is a key element of a patients medical record?

demographics sheet

400

What is the difference between a copayment and coinsurance

copayment is a fee collected at the time of service and coinsurance is the percentage of health care cost the patient is responsible for after the deductible

400

Who owns the patients medical record?

Physician/ provider

400

What is ACA?

Affordable Care Act

500

What should you tell a patient to bring on the first visit with the physician?

insurance card

photo identification 

and referral if needed

500

What is the health care common procedure coding system?

(HCPCS)

A group of codes & descriptors used to represent healthcare procedure, supplies, products, and services

500

What is a Day sheet?

A daily record of financial transactions, including services rendered, chargers, and receipts. 


* every transaction must be recorded on the day sheet

500

What records/ forms does OSHA require be kept so that they can keep track of work-related injuries?

OSHA form 300

OSHA Form 300 A

OSHA form 301

500

What is an Advanced Beneficiary Notice of Noncoverage?

(ABN)

A form provided to a patient if a provider believes that a service may be declined by Medicare because it might be considered unnecessary
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