Charting a course (Medical records)
Releasing patient information without the patient's authorization
What is invasion of privacy?
A call that is put directly through to the physician
What is a call from another physician?
Insurance program that provides for the medically indigent
What is Medicaid?
Type of mail that should be placed on top when sorting physician's mail
What is personal mail?
Most efficient use of scheduling appointments in the medical office
What is grouping appointments?
Numbered list of current problems on a medical recor
What is the POMR?
Call that allows callers in more than one location to talk to each other simultaneously
What is a conference call?
Comparison of ledger card totals and the accounts receivable balance
What is the trial balance?
Where "confidential" is placed on a business envelope
What is below the return address?
File of future events arranged in chronologic order
What is a tickler file?
Indexing rule for apostrophes
What is apostrophes are excluded?
On which ring the office telephone should be answered
What is the third ring?
Illness that existed before an insurance policy is written
What is a preexisting condition?
What is $0.73?
First action when preparing an appointment matrix
What is indicating times not available?
Medical record that may be authorized only by the attending surgeon
What is operative notes?
How to protect computer data from loss
What is backing up the office computer?
Preferred provider organization (PPO)
What is a fee-for-service insurance organization?
Standard-sized business envelope
What is a No. 10 envelope?
When patients who are habitually late should be scheduled
What is at the end, or late, in the day?
Used when the office has a numeric filing system
What is an alphabetic cross-reference?
Smallest piece of information that a computer can process
What is a bit?
What happens when the patient calls the office about his or her overdue account that is at the collection agency
What is the patient is referred to the collection agency?
Letter with all lines flush at the left margin
What is full block letter style?
What is offer a new appointment time?