Safety
This basic infection prevention strategy used to prevent transmission of infectious disease
What is Hand Washing
This tool measures patient's perception of care including access to care, physician communication quality, test results, office staff quality and general patient concerns
What is Patient Satisfaction Survey
Per the rooming standards, this is a complete set of adult vital signs and measurements
What is temperature, pulse, respirations, blood pressure, height and weight, pain level ages 65 and older
This Advocate On Line Resource Department provides information regarding education and equipment resources, MA Certification, New Hire Resources, Quick Access Logs, Webinars, Annual competencies, Continuing Education
What is Nursing and Clinical Department SharePoint page
This emergency response is used to restore or maintain a patient's respirations and circulation after heartbeat and breathing have stopped
What is CPR
This needle safety practice prevents a team member from obtaining a needle stick post IM injection.
What is immediate engagement of the needle safety device
This describes the degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions
What is health literacy
This must be offered and documented for all exams of a sensitive nature
What is a chaperone
This standing order found within the Advocate Document System allows the MA to expedite care for patients presenting with symptoms of a sudden onset of a sore throat, severe pain on swallowing, fever above 100.4, history of exposure/close contact with a person having these symptoms
What is Rapid Screen for Group A Strep Throat Standing Order
This practice mimics real life emergency events and identifies learning needs, and assists with facilitating appropriate emergency response
What is Emergency Drills
Documentation on this monitoring tool includes recording the lowest and highest temperatures reached and directions of what to do with a medication excursion
What is the Medication Refrigerator/Freezer Log
The experience of understanding another person's thoughts, feelings and condition from their point of view, rather than from yours
What is Empathy
This practice should be completed while obtaining the patient's medication and immunization history in identifying previously received vaccinations.
What is reconcile outside allergies and immunizations
This is the on line location for Medication Refill Protocols
What is Pharmacy Dept Share point page
Dreyer- Epic
This is the correct Epinephrine dose to give to someone having an allergic reaction
What is: Adult- 0.3-0.5 mg IM; or adult EpiPen
Peds- 0.01 mg/kg IM up to 0.5 mg IM or EpiPen Jr.
See Standing Order- Management of Anaphylactic Reactions
This test assures the Point of Care test performs as expected and alerts the user when there's a problem with test kit/strip or device
What is Quality Control (QC)
This system policy requires that language services be provided through qualified interpreters, video remote interpreting, telephonic interpreting, auxiliary aids or other appropriate communication assistance
Interpretation, Communication, and Translation Services for Individuals having Limited English Proficiency and or a Disability
This EPIC activity reminds us of current patient care gaps and wellness needs
What is Health Maintenance/Population Health
This Lippincott procedure explains the selection of appropriate syringe and needle gauge and length when preparing medication for injection
What is Intramuscular injection or subcutaneous injection
These are items that should be brought to all medical emergencies
What is Emergency Response Box, Oxygen, AED
These 6 steps are the Medication Safety Cycle
What is
* Decrease distractions
* Properly identify the patient
* Follow policies and procedures
* Check for contraindications and allergies
* Validate patient's understanding
* Apply 7 rights of medication administration
This tool has 5 elements and is used to communicate effectively with our consumers
What is AIDET
Acknowledge- Introduction-Duration-Explanation-Thank you
These 5 steps are the rooming standards for taking a correct Blood pressure
What is:
Wait 5 minutes prior to taking the BP
Feet flat on the floor, back supported
Arm at heart level
Size of cuff to cover 2/3 of the arm between the shoulder and elbow
Cuff directly on the arm and not over the clothing with the stethoscope directly on the skin
These AOS tools give specific instructions on point of care testing, population health management adult workflow, Cleaning exam rooms between patients, blood pressure checks, how to reorder BP cuffs, Clinical Integration
What is: Critical Job instructions
Job instructions and Single point lessons
These medications are in the Emergency Response Box
What is: Aspirin, Nitroglycerin, Diphenhydramine, Epinephrine, Glucose, Naloxone