Name that Healthcare Professional
Call me maybe
Breaking the law?
ME, the medical assistant
The Office
100

A multi-skilled healthcare professional who functions under the direction of a licensed provider and performs both administrative and clinical duties.

What is a Medical Assistant?

100

To get an angry caller to calm down you might do this....

What is speaking in a lower tone of voice?

100

A minor crime.

What is a misdemeanor?

100

This personal hygiene attribute can be considered an infection control problem.

What is long polished nails?

100

This is a person who fails to keep an appointment without giving any advance notice.

What is a no-show?

200

Provides basic care services, including diagnosing and prescribing medications for common illnesses; must have advanced academic training, beyond the registered nurse (RN) degree and also must have extensive clinical experience.

What is a Nurse Practitioner?

200

All office phone calls should be answered promptly.  and in no more than this many rings.

What is three rings?

200

A medical record should ONLY be released with this on file.

What is a written release from the patient?

200

Medical assistants must refer to the provider for orders and guidelines and may NEVER independently give medical _______ to a patient.

What is advice?

200

Extra prescription pads need to be stored here.

What is a locked cabinet?

300

Professional specially trained in ADVANCED emergency skills to aid patients in life-threatening situations.

What is a Paramedic?

300

This physical act affects how your words sound AND helps create a positive impression on the caller.

What is the physical act of SMILING?

300

These are common items that criminals look for in a physicians' office.

What is narcotics and cash?

300

This is the type of information that is gained by questioning the patient.  

What is subjective information?

300

This is the "owner" of the information stored in a patient's record.

What is the physician or agency where the services were provided?

400

Provides direct patient care services under the supervision of a licensed physician and is trained to diagnose and treat patients as directed by the physician.

What is a Physician Assistant?

400

When speaking on the phone, you must be able to articulate clear sounds.

What is enunciation?

400

This is a legal document that authorizes a person to act as the agent for the grantor.

What is power of attorney?

400

This is the very first national organization that was formed for medical assistants.

What is the AAMA (American Association Medical Assistants)?

400

This protects the healthcare facility if there is an accident in the facility that causes bodily injury or property damage.

What is liability insurance?

500

Assists patients in regaining their mobility and improving their strength and range of motion.  They devise treatment plans in conjunction with the patient's physician.

What is a Physical Therapist?

500

After office hours, most healthcare facilities use this.....

What is an answering service?

500

This agency that inspects facilities for workplace safety violations is this....

What is OSHA?

500

Becoming a critical thinker is a large part of being a great medical assistant. When learning to become a critical thinker you CAN NOT incorporate these into that process.

What is personal beliefs?

500

This is the most sacred trust that patients place in physicians and their staff members.

What is confidentiality?

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