Definitions
Scheduling
Office Rules
Charting
Odds & ends
100
Copayment
What is the amount of money a patient must pay for each office visit?
100
double booking
What is two or more patients scheduled to see the same physician at the same time?
100
30 minutes
What is the amount of time that a CMA should report to work before the first patient arrives?
100

This is how you do a chart correction or error

What is drawing one line through an entry on a chart and signing your name and credentials above?

100
Hippa legislation
What is the legislation that regulates patient confidentiality?
200
preapproval
What is the process of getting authorization from a patient's insurance compay for a service performed?
200

open hours

What is scheduling that would be used in a walk-in clinic or urgent care facility?

200
checklist
What is the list of activities or steps to take to perform a task in the medical office?
200

electronic health records 

What are records kept on a computer?

200
date of birth
What is the way a CMA differeniates between two patients with the same name?
300
shingling
What is taping small items to and 8 1/2 X 11 sheet of paper and then filing the paper in a patients chart?
300
no shows
What are patients who miss appointments and do not call to reschedule?
300
angry patient
What is a patient that must be move to a private area away from the reception area?
300

SOAP

What is the charting that addresses a patients subjective, objective, assessment and plans?

300
ADA American Disabilities Act
What act regulates patients with disabilities and outlines accommodations?
400
chief complaint
What is the main reason a patient seeks medical care is defined as?
400
fixed appointment scheduling
What is the method of scheduling that patients are given a specific appointment time?
400
checking answering machine, tidying up office, disalarm security system and unlocking the door.
What is opening up the office?
400

Illegible

What is writing that can not be read?

400
24 hours
What is the time the physician needs to review the chart to call in a prescription?
500
purging
What is the removal of a medical record due to a close or inactive file?
500
appointment matrix
What shows available appointment times and blocks out times for the physician?
500
subponea
What is a court order demanding a patients records appears in court?
500

pomr 

What is the abbreviation for problem oriented medical records?

500
standard of care
What is a healthcare provider must use reasonable and necessary skill when caring for a patient as another physician would under the same circumstance?
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