Basic
This is Northwell Health’s Center for Learning and Innovation.
CLI
This term describes patient satisfaction when a provider consistently meets and exceeds expectations.
Service Excellence
This describes a patient who is not hospitalized for 24 hours or more but visits a hospital or clinic for diagnosis or treatment.
Outpatient
These are statistical results tied to output and performance.
Metrics
This role is responsible for quality, patient experience, and financial performance for a medical division.
Service Line
This field improves knowledge and clinical practice for patients with advanced disease.
Palliative Medicine
These facilities primarily serve a specific population or division of medicine.
Specialty Care Hospitals
This organization is a physician and hospital partnership created to provide quality healthcare to patients.
IPA (Independent Physician Association)
This company partners with healthcare organizations to improve patient experience and performance.
Press Ganey
These codes classify diseases, symptoms, complaints, and causes of injury.
ICD-11
This cardiac critical care unit treats patients requiring intensive monitoring and treatment.
CCU
This growth strategy involves purchasing providers, practices, or healthcare institutions.
Acquisition
This comprehensive multidisciplinary facility is devoted exclusively to outpatient care.
CFAM (Center for Advanced Medicine)
This hospital unit provides intensive therapy and treatment.
ICU
This facility provides immediate care for non-emergency illnesses and minor injuries.
Urgent Care Center
This scheduling software is used to optimize patient experience and provider access.
TouchWorks (Project Access)
This type of care is provided after a period of acute care for a life-threatening condition.
Post-acute Care
This term describes something associated in some way with another healthcare institution, program, or profession.
Affiliate
This role is responsible for quality, patient experience, and financial performance for a medical division.
AccessNet
This provider is paid per session and does not have a standard employment contract with the institution.
Sessional Provider
This is the identifying number used to track patient records and information.
MRN
This process involves sorting and prioritizing non-emergency patients for treatment.
Triage
This is the patient electronic health record database used in Allscripts.
Soarian
This application provides guided decision support
GDS (Guided Decision Support)
These are patient records available to patients and physicians with proper authorization.
Medical Records