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100

What does HMO stand for?

Health Maintenance Organization

100

Can members receive care from both in-network and out-of-network providers under Personal Choice PPO?

Yes, they can

100

What are some limitations of an HMO plan?

Providers network

100

Members must select a PCP in a Personal Choice EPO plan. True/False

False
200

How does an EPO provide more flexibility than an HMO?

No PCP needed / No referral needed / access to Blue Card
200

HMO Members can visit any in-network specialist without a referral.  True/False

False

200

What does EPO stand for?

Exclusive Provider Organization

200

The Personal Choice EPO generally emphasizes in-network care.

True

300

The BlueCard PPO network provides nationwide in-network access. True/False

True

300

Why is it important for HMO and EPO members to verify whether a provider is in-network before receiving care?

To confirm if the service can be cover or not.

300

Compare the referral requirements of an HMO, PPO, and EPO.

Referral from PCP needed for HMO Plans

No referral needed for EPO and PPO

300

A member wants to see a cardiologist without requesting a referral from their PCP first. Can they do so under a Personal Choice PPO plan?

Yes, they can

400

How would you explain the difference between in-network and out-of-network coverage?

In-network = Doctors, hospitals, and providers that have an agreement with your health insurance company.

Out-of-network = Doctors, hospitals, and providers that do not have an agreement with your health insurance company.



400

A HMO member receives routine care from an out-of-network doctor. Is it covered by the insurance?

No, is not covered

400

How would you compare a Keystone HMO plan to a PPO plan when discussing flexibility and costs?

Keystone HMO = Lower Cost, Less Flexibility (INN providers, Referral needed, PCP required)
PPO = Higher Cost, More Flexibility (ONN/INN providers, No referral needed, no PCP required)

400

Is the amount of money a member pays to their health insurance company for covered health care services.

Premium

500

Is also referred to as out-of-pocket costs. Cost sharing consists of copayments, deductibles, and coinsurance. 


Cost sharing

500

A type of cost-sharing where the member pays a flat-dollar amount such as a $5 or $10 copayment each time a covered service is provided.

Copay/Copayment

500

A percentage of the service fee that is the member’s responsibility.

Coinsurance

500

A flat amount the member must pay before the insurer makes any benefit payment.

Deductible

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