What the M3P
Where the M3P
How the M3P
When the M3P
BONUS
100

When are monthly payments due

What is the 25th of the month?

100

Where is a denial for M3P located

What is OneClick?

100

Medicare Prescription Payment Plan applies to what drugs

What is Part D drugs only. 

100

Reprints of the following letters can be requested

  • Notice of Election Approval
  • Notice of Involuntary Termination
  • Notice of Voluntary Termination
  • Request for Additional Information
  • Notice of Reinstatement
  • Notice of Denial
200

What payment types can be added as preferred payment 

What is bank account or credit or debit card?

200

How are reprints for election approval done

What is Create an M3P Opt-In/Opt-Out Support Task?

200

Do not use these acronyms  when speaking with members 

What is M3P OR MPPP?

200

What Task type is submitted when there are errors or mistakes in the effective date 

What is a M3P - Opt In/Opt Out Exception 

300

What button is clicked to make a one time payment

What is One Time Payment button?

300

Opt in request can be taken for what plans

What is Expanded Services plans?

300

Member can view letters related to their opt in and opt out activity via what tab

What is the Correspondence Tab?

300

What Task type is submitted to have the Medicare Prescription Payment Plan coverage added to the claim(s) for reimbursement

What is Participant Research Request (CRR)

400

What tab displays the member’s current monthly payment amounts 

What is the Payment Schedule & Forecast tab?

400

The prescription drug law caps your out-of-pocket drug costs at

What is $2,000?

400

To navigate to the Medicare prescription payment plan using Aetna Health, which label should be clicked

What is the Prescriptions label?

400

If no receipt displays when processing a one time payment, What Task type is submitted

What is M3P - Billing Exception 

500

What work instruction is used to answer questions about amounts on a invoice

What is Compass MED D - Billing, Payments, & Forecasting - Medicare Prescription Payment Plan?

500

Medicare Prescription Payment Plan COB processing only supports this code

What is Other Coverage Code (OCC) of 08. 

500

From the homepage of Caremark.com what must be clicked to navigate to the Medicare Prescription Payment Plan 

What is Profile?

500

When No receipt displays for a check payment 

What is the TAT for resolution

Turn Around Time (TAT) for resolution of this Support Task Type is 30 business days

500

Before opting a member into the M3P plan after involuntarily termination, What should you do

What is confirm if there are any Mail Order prescriptions in process or recent Retail claims (that have not been picked up/paid for).

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