CRACK THE CODE
DEFINITIONS
TIMELINE
PROBING
CHALLENGE
100

 Bene has a severe or disabling chronic condition

CSN

100

DST

*Live in a Disaster area and missed an election code

*EXTENSION to a diff SEP

100

How long is the beneficiary eligible for SEP- MOV?

*The month BEFORE the move
*2 months after the move

(3 months)

100

"Has your plan been discontinued?" Is a probing question for which SEP?

EOC

100

During AEP, if a beneficiary moves, which SEP would you use?

MOV

200

Loss/gain/change in level of Extra Help

NLS

200
OCC

Beneficiary has other creditable coverage

200

How long is the beneficiary eligible for SEP- IEP2?

7 months =
*3 months before
*the month of
*3 months after

200

What is a probing question for OEP-N

Are you unsatisfied with your first MAPD that recently went into effect?

200

During OEP, if a beneficiary has recently moved, which SEP would you use?

OEP

300

Moving into/living in/move out of a skilled nursing facility, nursing home, intermediate care facility for the mentally disabled, psychiatric
hospital, rehabilitation hospital or long-term care hospital
*Enrolling into a PDP


LTC

300

OEP-I

Beneficiary is moving into,living in, or moved out of a nursing home, rehab, skilled nursing facility, or long term care facility. 

300

How long is the beneficiary eligible for SEP- MCD?

3 months from time of change

300

What is a probing question for PAP?

Are you enrolled OR recently dis-enrolled in a state Pharmacy Assistance Program?

300

What's the phone number to Humana's Medicaid eligibility line?

(800) 309-3163

400

Was enrolled in Medicare before 65 but are NOW turning 65

IEP 2

400

LEC

Loss of employer or union coverage
(inc. COBRA)

400

How long is the beneficiary eligible for SEP- CSN

Once per calendar year

400

"Have you recently lost Medicare Part B and are in need of prescription drug coverage?" Is a probing question for which SEP?

INV

400

What is Aetna's Broker Support number to verify a disaster SEP?

(866) 714-9301

500

Bene dropped my Cost Plan with drug coverage and switched to Original Medicare.

OSD

500

12G

Beneficiary dropped their Med Supp for a MA/MAPD for the first time and now they want to return to OM + PDP.

**12 month Trial Right

500

How long is the beneficiary eligible for SEP- MYT?

Starts 2 months before the plan's contract with Medicare ends, and ends 1 full month after the contract ends.

500

"Were you automatically enrolled into a plan by Medicare within the last 3 months?" Is a probing question for which SEP?

DIF

500

What penalty percentage is the beneficiary responsible for if they did not enroll into Part B when they could have?

10% (per 12-month period)

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