claims
client
rejection
5

how to send claims in IMS?

claims > generate > send/receive

5

client who keeps on asking if the L2 is available

Dr. Judge

5

reason for this claim rejection: patient is inactive for policy (insurance ID)

patient insurance is inactive

10

how to print cms1500 and ub04 claims

claims > cms1500

claims > ub04

10

Talkative client (probably African-American)

Sarah

10

what causes this Claim rejection: Detail Level Paid Amount + Detail Adjusted Amounts must = Detail line level charged amount. 

the total paid and adjusted amount showing in the claim file is not equal to the charge amount

20

how to mark unpaid claims as sent

go to system parameter > mark claim as sent > set to on preview

20

Always irate client

Kendall Waller

20

how to disable the rendering provider to show in the claim file for all insurances to avoid rejection?

go to sybase, run edi_5010_dtl_v4 and disable loop 2310B

30

how to fix outdated EMC.EXE error for non-hosting clients

copy the EMC files from the server and paste it to the EMC folder of the client's local IMS

30

Name at least 3 corporate clients

FAA, Cumberland, CNHF

30

what is the reason of this Claim rejection: Submitter not approved for electronic claim submissions on behalf on this entity: Billing Provider 

Billing NPI is not enrolled for electronic submission

50

How to identify if the claims were transferred instead of send

check the transfer folder if the claim file is present

50

A non-native English-speaking client who frequently makes word choice errors in chat sessions.

Eva Saya

50

What causes a claim file to be converted into a ZIP file

The claims have attachment files.

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