how to send claims in IMS?
claims > generate > send/receive
client who keeps on asking if the L2 is available
Dr. Judge
reason for this claim rejection: patient is inactive for policy (insurance ID)
patient insurance is inactive
how to print cms1500 and ub04 claims
claims > cms1500
claims > ub04
Talkative client (probably African-American)
Sarah
what causes this Claim rejection: Detail Level Paid Amount + Detail Adjusted Amounts must = Detail line level charged amount.
the total paid and adjusted amount showing in the claim file is not equal to the charge amount
how to mark unpaid claims as sent
go to system parameter > mark claim as sent > set to on preview
Always irate client
Kendall Waller
how to disable the rendering provider to show in the claim file for all insurances to avoid rejection?
go to sybase, run edi_5010_dtl_v4 and disable loop 2310B
how to fix outdated EMC.EXE error for non-hosting clients
copy the EMC files from the server and paste it to the EMC folder of the client's local IMS
Name at least 3 corporate clients
FAA, Cumberland, CNHF
what is the reason of this Claim rejection: Submitter not approved for electronic claim submissions on behalf on this entity: Billing Provider
Billing NPI is not enrolled for electronic submission
How to identify if the claims were transferred instead of send
check the transfer folder if the claim file is present
A non-native English-speaking client who frequently makes word choice errors in chat sessions.
Eva Saya
What causes a claim file to be converted into a ZIP file
The claims have attachment files.