Order Details 1
Order Details 2
Determine Customer Groups
Items & Availability
Other
100

This is the MedSurg sales organization

S194

100

THIS shipping method is used for 2day

ZD

100

This customer group combination requires a warm transfer to the SPSS team

03/62 & 63

100

When there is no product available at the default plant, the new line at the alternative plant will show THIS item category

TAN

100

Agents should use this efficiency tool when sending an order confirmation to the customer

AAA

200

This PO type should be used when a sales representative emails a copy of a purchase order on behalf of the customer

EFSR

200

THIS plant is Olive Branch, MS

1663

200

True or False - Certain account groups will be charged manual fees

True

200

Items  not available at the default plant will go through THIS process

Location Substitution

200

Hospitals have THIS as a minimum order value when placing an order

$500

300

This is what should be entered if there is no name or email address available in the Name field

NM

300

THIS is a CFN based pop up message that indicates additional action required for processing

Flash Message

300

This account group is a government account

01/03

300

items that are currently not available to ship should be communicated to the customer by finding the talk track in THIS application

Fiori

300

to waive the Direct Order Fee, agents should add 0.00 to THIS Condition Type

ZMDO

400

THIS PO type should be used for CPQ orders

ETW

400

This is the field where the attention line should be placed

Street 3
400

Customer groups can be found at THIS level on the overview screen

Header Level

400

When no product is available at the default plant, the original keyed line will show THIS item category

TAPA

400
Customers are charged THIS amount in fees for not reaching order minimum

$90

500

If a quote is provided, agent must include THIS in the internal order notes

Quote number

500

When a price discrepancy is discovered, Agents should use THIS process to report it

RADAR

500

This account group requires that we advise the customer to place the order on Medtronic connect or other electronic means

03/78

500

Agents should reject THIS line to cancel the entire item

TAPA

500

To locate items with Material Substitution, agents should utilize THIS t-code

VB13

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