People
Service
Financial
Growth
Quality
100
Promote health and wellness of employees and reorganize our workspace through the Galexe teams.
What is how Med/Surg will decrease employee turnover for the year by 5% and retain the highest performers.
100
Educate nursing about the content of HCAHPS and the importance of each question, how they can influence each question and how nursing can work with doctors by managing up and using AIDET.
What is maintaining or increasing all our HCAHPS inpatient satisfaction scores for Med/Surg for 2012.
100
Using the matrix for staffing and balancing acuity all the while maintaining patient safety and employee satisfaction and still hold up all six pillars for the year.
What is how will Med/Surg endeavor to mainatin their budgeted man hour per stat for 2012.
100
Recruiting new service lines and doctors, supporting our existing ones and educate and market our new mission statement to the community so they really know we live the mission, not just speak it!
What is our goal for increasing the overall census in Med/Surg and JRIO for 2012.
100
Educate staff on core measures
What is How Med/Surg will maintain or increase their 2012 Core measure scores.
200
The one pillar that is missing and one of the most important.
What is Community
200
Daily review of KA and Side by Side and adjusting as possible each shift.
What is "How Med/Surg will be evaluating their man/stat and the success in meeting this financial pillar for the year."
200
Med/surg support and be educated by new services and continue to work with all departments to make Amazing Care Everytime a Reality.
What is "How will we increase our census on Med/Surg for 2012."
200
Working with the new Galexe team on Med/Surg on a fall reduction project.
What is reducing Med/Surg falls by at least 5% in 2012.
300
Maintain or increase our inpatient satisfaction scores and help all departments with our outstanding teamwork and customer satisfaction.
What is how we can increase community perception of WVMC and have everyone who walks through our doors saying "You matter. Amazing Care Everytime!"
300
Man/stat is maintained while employee satisfaction stays high, patient falls go down and inpatient satisfaction scores are high.
What is how will we know that our goals for this pillar have been met.
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