What is a way to keep the recording process manageable?
200
You can do this if one person in the group is constantly checking his or her BlackBerry.
What is standing next to the person?
200
Linking what participants want to the plan for the meeting is a way of doing what?
What is getting buy-in to the agenda?
200
ED = RD X CD
What is an effective decision equals the right decision multiplied by commitment to the decision.
300
It is OK to disagree with ideas but it is not OK to criticize people in the group.
What is an example of a ground rule?
300
A way to keep a group focused that should be used many times throughout the session.
What is a checkpoint?
300
Dropping out, multi-tasking, sighs of displeasure, verbal attacks...
What are examples of dysfunction?
300
From "How does the hiring process work today," to "Current hiring process."
What is an example of transforming a preparation question into an agenda item?
300
A clear purpose.
What provides a solid basis for decision-making?
400
Structured Meeting and Relating Techniques
What does SMART stand for (as in SMART facilitator)?
400
Playback, Agree, Challenge.
What is a way to disagree with someone's idea?
400
Asking a sponsor to let other people talk before offering comments or observations.
What is one way to prevent dysfunction before it even starts?
400
SMART facilitators are constantly tracking "this" against estimates.
What is tracking time?
400
Deviating when necessary.
What is the key to effectively using a facilitation guide?
500
Set the pace, anticipate the lulls, react accordingly.
What is the key to keeping the energy high?
500
Inform, excite, empower and involve.
What is Wilkinson's formula for a strong opening?
500
Get the participants talking personally about the experience.
What is a way to respond when the unexpected (someone bursts into tears, someone makes a comment that embarrasses someone else, etc.) happens.
500
Process technique that will be used
Question to start the process step
Recording method document the responses
Supplies required to perform the process
Timing and estimated duration
What are facilitation details for each process step?
500
Impact on vision
Probability of success
Cost-effectiveness