Features & Benefits
Halloween
Proper Dispense
Adjustments
Lifestyle
100

Blue light lenses cut down ____ and it ______ for the patient

30% of harmful blue rays 

reduces fatigue 

100

In what year did trick or treaters start recieving candy instead of cakes and pastries?

1950

100

What should accompany every patient at dispense? 3 part answer. 

1) A bag with a thank you letter and Do's and Dont's. 


2) Hard or soft case, all patients should be asked. 

3) A microfiber cloth


100

A pantoscopic tilt brings what portion of the lens closer to the face and which portion further from the face?

Bottom

Top

100

What should be offered to all children and what should you avoid offering for anyone under the age of 10?

Blue light


Anti reflective coating

200

All transition lenses are inherently ______ filters. 

Blue light

200

Why are the colors orange and black associated with Halloween? 

Orange symbolizes the harvest of Autumn

Black is the symbol of darkness and a reminder Halloween was once a festival that marked the boundaries between life and death. 

200

If a patient states they have to tilt their head up to read out of their bifocal, what should be done to the nose pads or temple to accommodate? Two part answer. 

1) The nose pads should be brought closer together. 

2) Pantoscopic (Panto) tilt 

200

A retroscopic tilt brings what portion of the lens closer to the face and which portion further from the face? 

Top

Bottom

200

What styles of frames are NOT recommended for progressive wearers and why?

Poor fit/eye not centered. 

Frame with extreme wrap. 

Aviators

300

Polycarbonate lenses are _____ than other lenses. They are also ______ resistant and much ______ and _____ than CR39

Bonus: What does polycarbonate have that other lenses do not? 

flatter/more aspheric 

impact

lighter/thinner

bonus: built in 100% uv protection

300

Carving Jack-O-Lanterns is a Halloween staple. This originated from Irish immigrants who began this tradition carving ________. 

Turnips

300

If a patient's glasses are reading only, what distance should a reading card be at to test their vision?

12-18 inches

300

If a patient is hyperopic, the face form should be ______. If a patient is myopic, the face form should be ______. 

Flat

Wrapped

300

What should be recommended to every contact lens wearer? Two part answer. 

EyeCare Club

Back up glasses

400

Prescriptions are created out of curvature and when light refracts through a lens, the curvature corrects your vision. Certain RX, high cyls and high hyperopic rx require this for best visual clarity.

Anti reflective coating

400

When was candy corn invented?

The 1800s
400

Patient/associate seated, temple and bridge fit verified, visual acuity verified, comfort verified. pt satisfied with purchase and thanked for purchase are all required for _______.

proper dispense
400

What is a 3 point touch? Oakleys are manufactured specifically for this.  

Bridge, right and left temple. 

400

Who should NEVER be sold a polarized lens? 

Bonus if you can tell us why!

Pilot

Polarization disallows them to see the control panel. 

500

What is the main manufacturer difference between a Digivue Elite and a Digimax Ultra HD lens in the reading point of the lens?

Digivue Elite has the add power layered on the front surface. Digimax has the distance carved out of the back surface to create the multifocal progression. 

500

How many bones are in the average skeleton? 

Bonus: How many do you have at birth?

206


270

500

What must be done before a patient is sent back to the doctor for a recheck? 

- Rx verfied

- Frame adjustments attempted 

-Pt purchase history looked into

- Manager involvement

500

What type of lenses should always be covered and moved around when heat is applied? 

ALL OF THEM!!! 

500

What is lifestyle selling?

Asking open ended questions to tie the features of the products we offer to the needs of a patient so they see the benefit. 

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