Medicare 101
Federal program for eligible beneficiaries.
What is Medicare?
A reason for enrollment.
What is an election?
MCR Tool where you find the customer's information.
What is SAPO Main?
Those over 65 having worked 40 quarters or under 65 and is receiving SSD for over 2 years.
Individuals with ALS
Individuals with ESRD
Who is Eligible for Medicare?
Election for someone new to Medicare enrolling into a MAPD plan.
What is IEP?
MCR Tool where calls are received and script populates.
Medicare coverage for Hospital
What is Medicare Part A?
Election used for someone that has had Medicare prior to their 65th birthday and is NOW turning 65.
What is IEP2?
MCR Tool where you access the customer's application.
Medicare coverage for Medical
What is Medicare Part B
Election used ONLY when a customer has an MA plan already in effect.
MCR Tool located in SAPO Main that has customer's data received from Medicare.
What is BEQ?
Private insurance that pays instead of Medicare Part A and Part B
What is Part C?
Election that a customer can use unlimited amount of times during its timeframe.
What is AEP?
An online MCR resource library
What is FOCA?