Your Accounts: Because You Count
Product Potpourri
Know Your Member
Oopsies & Oversights
Ownerships & Updates & Charge-Offs, Oh My!
100

Every member must have this account.

What is Savings/Asset Builder?

100

Provides the member with tools to prevent and respond to identity theft and fraud as well as provides access to recovery assistance if their identity becomes compromised.

What is Identity Theft Protection?

100

This form of identification needs to be provided and scanned at account opening for all new members.

What is government-issued, photo ID?

100

Changing a member's name in this system without having updated paperwork in OnBase will result in a deposit error.

What is Phoenix?

100

Any account with one or more beneficiaries on it has this account ownership.

What is Payable on Death?

200

Save money through October 31st for holiday spending.

What is Holiday Club?

200

Through this service, we offer premium rates on a full line of personal and commercial insurance products.

What is Dupaco Insurance Services (DIS)?

200

Membership is denied if a person has this on their Chex Systems report.

What is suspected fraud?

200

You receive a deposit error for missing paperwork after this many days.

What is 7?

200

A name change requires an updated photo ID or this in order to complete the change.

What is updated Social Security card?

300

Interest-earning account with a fixed term.

What is Certificate of Deposit (CD)?

300

A Dupaco-owned service corporation established to provide additional investment choices that go beyond typical credit union products.

What is Dupaco Financial Services (DFS)?

300

A new member must provide this when opening an account if their current address isn't on their ID.

What is proof of address?

300

To avoid receiving a deposit error, you must have the member deposit a minimum of this amount when opening an Investors Choice.

What is $2,500?

300

If a member wants to set up a payment plan for their charge-off, we should contact this department.

What is Member Solutions?

400

Requires a minimum of $50,000 to open.

What is High Yield Savings?

400

A review of a member’s entire financial picture to meet their individual goals.

What is Money Makeover?

400

We use a government-issued, photo ID, the eFunds report, and this other report to verify new members.

What is credit report?

400

Not depositing this into a new member's account will result in an unfunded account deposit error.

What is $25 share hold?

400

This person cannot remove themselves from a Joint Account.

Who is Joint Owner?

500

Helps members build momentum towards retirement.

What is Launchpad Savings?

500

A service that protects members from the embarrassment of bouncing checks and helps to meet short-term financial needs.

What is Overdraft Privilege?

500

This is needed to open a checking if a new member has an unpaid charge-off reported on Chex Systems from the last 6 months.

What is supervisor approval?

500

The paperwork for CDs must be received and uploaded to OnBase within this amount of days in order to avoid a deposit error. 

What is 21?

500

After 3 years of inactivity, an account is changed to this status.

What is Escheated?

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