General Risk Management
In the event of an emergency what number do you call from a cell phone and from a campus phone?
What is-
#3333
5-3333
In the event of a mental health emergency you should?
- Call the MOD to determine if the person is a threat to themselves or others
What 3 steps should you take in response to an active threat?
What is-
Run- Hide-Fight
In the event of a fire drill, how do you exit the Member Service area?
What term is used over the radio to signify the need for an AED and call to EMS?
What is-
Medical Emergency
In the event of an evacuation or drill, when may you re-enter the building?
What is-
When you hear the facility supervisors say "all clear."
If an attempted burglary occurs you should?
What is-
- Press the panic button
- Follow all directions of the suspect
- Call the MOD and police as soon as the suspect has left
In the event of a digital attack, data breech, or compromise you should?
- Alert Bre
- Alert the IT staff immediately
- Take a picture with your phone of any messages on the screen
How do you find out who is the manager no duty?
What is-
- ask who the manager on duty is over the radio (they should be announcing this)
When a tornado warning is issued, Member Service staff should?
What is-
- close down the MS desks
- lock the office
- evacuate to respective locker rooms
Where are the EAPs located?
- In the staff resources binders
- In the staff Google drive
- On the staff smart sheet
In the event of a bomb threat taken over the phone what would you do?
What is-
- alert the MOD
- alert campus police
Where are flashlights located at in the ERC?
What is
- Chris Topping, NC Facility Manager's office
In the event of an evacuation, where is the meeting point for MS staff outside of the ERC?
What is-
- The periphery of LaPlata Beach
All incidents discussed today should be documented where?
What is-
- on your shift report
- with the MOD
- in an incident report, tagging all involved parties
In the event of a lockdown you should?
What is-
- shelter in place, locking all office doors
- remain close to phone and radio for further instructions from campus
Where can you find emergency contact numbers?
- In the master EAP document
What do you announce over the radio during an active threat?
What is-
- call active threat and the location while evacuating the facility
When leaving the main office after office hours you should always?
What is-
- lock the main office door
In the event of a power failure you should?
What is-
- let people in with complimentary day/ guest passes (paper forms)
- you are not able to sell anything
- alert Bre and wait for further instruction