Billing
This is where ORU funds go.
What is local Non Profit Organizations. ie., The lions club, food pantry, etc.
This is the adjustment sent for removing ORU funds.
What is new misc. and other charges adjustment?
AUX or EM heat comes on automatically at this temperature.
What is 32o or below.
What is text alerts?
This type of bankruptcy is one that we cannot collect on.
What is discharged?
This covers the cost of raw materials used to generate power.
What is the TVA Fuel Charge?
This adjustment can be sent for a manual refund check to be cut.
What is Member service adjustment?
This costs $0.15/hr to run 1, which can add up to $100 to your power bill if used regularly.
If a prepay member connects in the middle of the month, this fee will true up at the end of the month.
What is the grid support fee?
This is the minimum amount we would charge for a deposit.
What is $100?
On this day, any account (prepay or post billing) will final out, if it has been disconnected for non payment.
This adjustment can be sent to change a members billing cycle.
What is Cycle Change adjustment?
This is the recommended temperature to keep your thermostat set to in the winter.
What is 68o?
This is required for a prepay member to convert to monthly billing.
What is a deposit?
Business deposits require (amount of deposit) and they are coded as this.
What is 2x the average bill of the location, and other deposit?
How do you know what the review month is for budget billing?
If the billing cycle has already read for this month, you can set it as this month, otherwise you would have to set it for last month.
This term is used for a payment that needs to be canceled and it was made the same day before 4pm.
What is a Void?
Drafts near doors and windows are caused by this.
This is what is set up on a prepay account when a member connecting new service owes an old bill and cannot pay it in full.
What is debt management?
To get the location average to determine a deposit, you can only use the bills that have this amount of days. (hint: this is a range of days)
What is 28-31 days?
The day refund checks are created.
What is Thursday?
This adjustment can be sent to bill or remove fees. Multiple accounts can be sent on this type of adjustment.
What is New misc. and other charges?
Changing the thermostat more than this many degrees will cause it to run on Aux or Em heat.
What is 2o?
How do you know if a location is compatible for prepay?
If the location has a connect/disconnect collar and is a RC 22
This is what we can take from a business instead of them paying a deposit. (hint: there are 2)
What are surety bonds and irrevocable letters of credit?