Membership (1)
How many age tiers are there to determine what a member will pay in monthly dues?
Three age tiers
What is the difference between a resigned membership and a terminated membership?
Resigned is when the member cancels their membership, Terminated is when the Club cancels their membership
What can club credits be used for? (Name at least 3)
Hotel stays, personal and private training, swim lessons, conference room rentals, spa treatments, private event room rentals, lockers
Can members pay with cash anywhere in the Club?
No (We are a cashless facility!)
What is a Marquee event?
An event that has 200+ attendees, typically themed around a holiday (4th of July, NYE, etc.)
How many times can a member pause their membership?
Only once
How many miles do you have to live outside of the Club to have an Out-Of-Town membership?
75 miles
After how many days with a balance left unpaid does a membership get suspended?
60 days
What are the details of the Club's payment plan?
50% down payment of unpaid balance, remaining balance split into three monthly installments
How far in advance does a member have to cancel their spot in a paid member event to not pay the event ticket fee?
At least 48 hours before the event
Is there a cost associated with pausing your membership?
Yes
What is the initiation fee for a new member in the 31-49 age tier?
$4800
After how many days with a balance left unpaid does a membership get terminated?
90 days
How many guests are allowed to come to events?
How old does a child on a family membership have to be to gain independent access to the Club?
16 years old
What are our complimentary memberships? (Name at least 2)
Artists in Residence, Wedding Bliss, Mover and Shaker, Trade
What is the late fee assessment for a past due balance of 30 days?
5% of total outstanding balance
Name 2 event series
FC Goes To, Kids Night Out, Tipsy Tuesday, Friday Night Vibes, Fireside Chats, Tuesdays Live, Lessons Learned, Adult and Kids Culinary, DIY
At what age are children no longer eligible to be on a family membership?
25 years old
What are the different types of memberships at the Club? (Name at least 4)
Individual, Family, Out-Of-Town, Corporate/Team/Nonprofit, Charter, Founder
When can dining credits for regular memberships (non-team memberships) be applied?
After their monthly minimum of $75 (before tax and gratuity) is met
Name 3 partnerships
Inquirer, WURD, Citizen, Flyers, Sixers, US Squash Center, The Walnut St Theatre, AACC, Philly Mag