Memo Format
State the four standard headings in a memo
(To, From, Date, Subject)
Memos are primarily used for this type of communication (Internal or External)
Internal
Memos should focus on how many topics?
One
Memos should use paragraphs this long.
1-3 sentences
The "From" heading can include just a first name
False – Use full name/position
The Subject line is the ______ heading in a memo. (First, second, third, or fourth?)
Fourth (Last)
State two purposes of a memo
Inform, Request, Instruct
The tone of a memo should be ...?
Formal but not rigid (concise)
Replace "You must submit" with this politer phrase
"Kindly submit"
Memos are legally binding documents
False – They’re for communication only!
How many types of paragraphs were stated for the memo body?
Three
Can memos be sent to external clients
NO
This key feature means memos should avoid wordiness
Conciseness & Directness
Should Memos use emojis or slang?
No - avoid inappropriate/unprofessional language!
A memo's date format is (DD/MM/YYYY)
True
Name the types of paragraphs stated for the memo's body
Opening, Middle, Closing
Why do memos avoid slang
For Professionalism & Clarity
A memo’s subject line should be ...?
Specific and brief
What should you do before submitting a memo?
Proofread for errors
Bullet points are acceptable in memos
True – For clarity
Explain the purpose of EACH paragraph (Opening, Middle, Closing) in a CSEC memo.
Opening - Clearly states purpose/main point
Middle - Provides details/evidence/instructions
Closing - Calls to action or polite conclusion
Why should memos avoid covering multiple topics?
To ensure clarity providing no confusion for the reader and efficiency (quick, focused communication).
"In a memo, the ‘To:’ line should include the _____ , while the ‘From:’ line should include the _____ ."
Recipient’s name/department" (for To:)
"Your name/position" (for From:)
Fix this sentence to be memo-appropriate: "You guys better turn in the reports by...!!"
Possible answer: "All team members must submit reports by..."
The sentence starter "All employees are required to comply with..." belongs in the CLOSING paragraph
False - It belongs in the middle (details/instruction) paragraph