Signs and Symptoms
Communication Skills
Safety and Reporting
HCA role
Disorders
100

A symptom of anxiety

What is restlessness 

What is increased heart rate, shortness of breath 

What is nervousness 

100

Therapeutic communication is

What is communication that promotes trust & client expression


100

If a client expresses suicidal thoughts, what is your first action?


What is “Notify nurse immediately and stay with client”


100

True or False: HCAs can assess vital signs in a mental health check

What is "True"

100

This condition is commonly associated with excessive worry and fear

What is anxiety disorder

200

A symptom of depression 

What is loss of interest, sadness, hopelessness,

sleep changes, poor appetite 

200

A therapeutic response would be: “Tell me more about that” or “Calm down”


What is “tell me more about that” 

200

Name one sign that must be reported to the nurse


What is new aggression 

What is self-harm talk

What is threats made 

200
Name one non-pharmacological support that an HCA can provide

What are calming techniques

What is companionship

What is active listening

200

Hallucinations and delusions are commonly associated with this disorder

What is schizophrenia
300

Behavioral change that might suggest worsening mental health 

What is withdrawal

What is aggression

What is decreased ADL’s

300

One active listening skill


What is paraphrasing 

What is reflective listening 
300

True or False: You should remove environmental hazards for a high-risk client


What is True

300

Name one thing that is not within the HCA scope when caring for a client with mental health challenges

What is making diagnoses

What is prescribing medications

300

What disorder can involve extreme shifts in mood, episodies of mania (highs) and depression (lows)

What is bipolar disorder

400

Dementia client suddenly becomes confused and disoriented—what symptom does this suggest


What is delirium 

400

Why is it important to give the client time to respond in conversation


What is “to show respect and understanding”

400

A client refuses medication—what should you always do?


What is report and document refusal

400

A dementia client becomes aggressive during bathing, name two safe approaches you could try

What is using a calm approach

What is simplify task

What is allow choices, encourage independence

400

This disorder develops after exposure to traumatic events

What is Post Traumatic Stress Disorder

500

A symptom of Post-Traumatic Stress Disorder (PTSD)

What are flashbacks

What are nightmares

What is severe anxiety

500

Rewrite this non-therapeutic phrase into a therapeutic one: “Why do you feel that way?”


What is “Can you help me understand what you’re feeling”

500

Name one safety concern when caring for a client with severe anxiety

What is hyperventilation, falls, poor concentration, risk of panic

500

A client with depression is refusing personal care. What is an appropriate HCA response?

What is "be supportive, gently encourage, respect dignity, and report refusal if ongoing"

500

Eating disorder that involves severe calorie restriction and a very low body weight

What is anorexia nervosa

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