Merchant Services
Benefits
Features
Merchant Fees and Operations
Prospecting and Sales
100

First Fidelity Bank  _____________ __________ provides our clients with the ability to process credit and debit cards to increase their sales flow.

What is Merchant Services

100

A benefit of First Fidelity Bank's Merchant Services is ________ ________ _________ to a FFB checking account.

What is Next Day Funding

100

Our processing partner ____________ is a global leader in merchant services and card processing.

What is Fiserv

100

What Industries do we not service ______, _____, ____,and  _____.

What are Casino, Bitcoin, Online Gambling and MRB

100

What are five target businesses that would be a good prospect for Merchant Services?

What is Restaurants, Retail Stores, Professional businesses (medical, legal), Industrial Businesses (plumbers, contractors) Government, Schools, non-profit groups, Service Company (salon, Carwash), Online Merchants

200

Where do I find information about our Merchant Services?

What is Product Guide

200

What are the Four types of cards that can be processed through our Merchant Services account?

What is Discover, Visa, Mastercard and Amex


200

____________ ________ and fees is a feature of our Merchant Services account.

What is Competitive Rates

200

Does Fiserv offer the ability to do seasonal processing __________.

What is YES

200

What is an example of a new internal lead a banker can look for with FFB _________.

What is PPP clients

300

I can tell if a client has a Merchant Services account with First Fidelity Bank or another processor by looking at the ___________ __________ screen in Jack Henry.

What is Account History

300

We need ___-___ ______ of processing statements from their current Merchant provider for a free cost analysis request.

What is 1-2 Months

300

We offer a variety of ________, ____________ and online processing options

What is Mobile, Stand Alone Terminals

300

How much is the fee for a client to break a Fiserv contract _____.

What is 800.00

300

Clover offers additional business management\cash flow solutions such as ______, ____, ______ and ______.  

What is Time Sheets, Payroll, Marketing and Accounting

400

A Banker will receive  _______ for a Merchant Services referral for $250 of estimated first year revenue. .

What is 1 partner Points 

400

What is the monthly services fee for Clover________.

What is $23.00

400

FFB Merchant service account offers ____/____ client service and support.

24/7

400

Due to HIPPA only a ______ or ______ can be offered for merchant processing.

What is stand alone terminal or Clover Mini

400

How can you tell if an FFB client process with Fiserv or another Merchant processing company __________

What is the Individual ID (i.e. Starts with 100)

Example- Individual ID: 100204564882

500

When inputting a merchant referral in Salesforce it should be assigned/referred to _______ in the "referred to" portion. 

What is FiServe Referral

500

____% of merchants/businesses Fiserv can help with their processing needs.

What is 80%

500

The Clover rate is typically the same as ______ (one of our competitors). 

What is Square

***Typically can beat the Square rate if client does 1/2 million in processing***

500

The rate for swiping is _______ VS _______ +____ for manual processing

What is 2.5% and 3.5%+.10

500

Clover Capitol offers short term lending solutions to clients that have ______.

What is less than par credit/bad credit

M
e
n
u