I had a loan with FFCU, variable or fix term, how does it change now that it is with Bridge?
Nothing changes, everything remains the same based off the original arraignments.
Will my FFCU checks still work with my new account at Bridge?
Yes, unless you change your account number.
Will my accounts be federally insured and how much are they insured overall?
$250,000 - NCUA
$250,000 - ESI
What do I need to do to make sure my automatic payments and direct deposit still work with Bridge?
Nothing, transactions will be rerouted to Bridge, but we recommend you update it with Bridge routing number by 11/1/23.
Will our members receive a new account number?
No, they will continue to use the same account number from Freedom 1st.
What is the fee for a Business Checking Account?
If there is a fee, how do I avoid it?
$10.95 Monthly Fee
Waived if average daily balance is $5,000 or more.
How many transactions do I get for free in branch and in addition to outside of the branch?
200 (Ex. Deposit and W/D)
200 (Ex. Share Drafts, Remote and Payments)
Where do I mail deposits to Bridge Credit Union?
Powell Location
If I am signed up for paper statements with FFCU, will I still be receiving these with Bridge CU?
Yes, however you are signed up, paper or electronic, you will be signed up with Bridge.
When should I receive my Bridge debit card and when can I start using it?
10/16/23 and 11/1/23
What is the fee for an Interest Business Checking account?
If there is one, how do I avoid it?
$13.95 Monthly Fee
Waived if average daily balance stays $10,000 or above.
Name 4 of 7 remote services Bridge CU offer?
Online Banking, Bill Pay, A2A, Text Banking, Mobile Banking, eAlerts/eNotices, Snap/Mobile Deposit.
How many counties do we serve and name 5 counties out of the total?
Champaign, Clark, Columbiana, Darke, Delaware, Fairfield, Franklin, Greene, Licking, Madison, Mahoning, Miami, Montgomery, Pickaway, Preble, Trumbull and Union.
17 Counties
Where is my Money Plus Account?
Money Plus Account is now your Money Market Savings Account.
I have a credit card with FFCU, when will I receive my new card?
FFCU will remain the same with not interruption in service and no new card, but would like to apply for a Bridge CU credit card?
What is the fee for a Business Money Market?
If there is one, how can I get around it?
$6.95
Average daily balance needs to stay at $5,000 or above.
What is the Courtesy Advance amount for business accounts?
$800
Name 4 of 7 pieces of information on your personal account Bridge CU can share with a 3rd party.
SSN, Income, Account Balances, Transactions, Loss History, Payment History, and Credit History.
I can not find my bill pay that I had with FFCU, what do I need to do?
You will need to login to OB and sign up for Bill Pay with Bridge. This information did not transfer over.
What is a merger?
A merger is an agreement between two organizations that have a common goal to grow and serve the members and their communities.
How many free ATM W/D do business accounts receive?
6
How do my terms change with my certificate accounts when moved over to Bridge?
No changes, they will remain the same.
Name all 6 Bridge Credit Union Core Values.
Accountability, Teamwork, Transparency, Connected, Motivated, and Quality.
What are the ConnectMore tiers for Business Acounts?
ConnectMore is not a benefit for business accounts.
Will my online banking change with the merger?
Yes, you will need to visit bridgecu.org and set up a new online banking account.
Also, please download our mobile app.