HO
What is the front desk phone number?
(949) 824-6177
What should every closing shift do?
Cover the pool table and brush the pool table
Which log is used to count the amount of residents using each facility? How often do you need to fill it out?
USAGE SHEET
It must be filled out at the top of every hour for every shift.
From what time does the CC CA have the duty phone and where do you note down each call?
11am-8pm, duty/phone log
This country has won the most FIFA World Cup Titles
What is Brazil?
If you wanted to call 911 off of the front desk phone, how would you dial?
Dial 9, then 911.
This goes the same for any phone number that isn't a UCI Number, INCLUDING THE DUTY PHONE
A resident says they've been to the REC/Fitness before but their ID is not on the waiver. How do you go about this?
Ask if they recently turned 18 and if they did, tell them to fill out the over 18 waiver.
You get a package addressed to WEBCOR which log do you log it into?
All Construction packages are logged into the PROSTAFF log because they go to staff in Mesa Court, not the interdepartmental log.
If a requestor comes into the MAC front desk saying he has tabling today, where do you confirm this and if confirmed, where do you get the tables and chairs?
-either libcal or mac comm log
-pick up tables and chairs at the back of the mac where packages are stored
This South American landmark is known as “The Lost City of the Incas.”
What is Machu Picchu?
At 6:30PM, a resident comes into the office and states that the fire alarm is going off in their room. How should you proceed?
Clarify with them that what they heard is the fire alarm OR the trouble alarm (high pitched beeping). Let them know you will be contacting primary.
Remember it is important to provide primary with ACCURATE information, so remember to get down hall, suite, room #, if its fire alarm or trouble BEFORE you call.
What is the password for the security computer?
Security@MC!
You get a package for an RLC, what log does that go into? Name all RLCs!
This package would go into the PROSTAFF LOG
Kyle Holcomb, Sunday Wallace, Vivianne Silva, Ashley Scering, Bailey Rasmussen-Betancourt, Connor Smalling, and Antonio Robinson
if the CC laptop does not work or turn on, what steps should you take?
-try charging it for a bit
-hold the power button
-Teams Nayeli if all fails (so you can use your personal)
-Then MENTION it in the comm log
This movie was the first feature-length animated film ever released.
What is “Snow White and the Seven Dwarfs”?
Resident A comes in asking for a documentation that has their address on it for a Driver's License. Resident B also comes in at the same time asking for a copy of her housing contract. Where should you direct each resident to?
Resident A should be directed to the Registrar.
Resident B should be direct to SHAC.
The sound system is suddenly not working? List two ways you would troubleshoot it
Check if the cord is plugged into the PC. Flip the sound system switch "On and Off". Make sure the cord is plugged into the wall
A student is trying to fill out the Mail Issue Form, but it isn't working for them. What can you do to help?
-Ask them to email the MAC Manager email with a description of the situation & teams Crystal their info and small description
-If you aren't busy, you can offer to fill it out for them on the desktop
-No sticky notes pls!
An RA calls wanting to check out a polaroid camera right now. She said she has no reservation, but wants it anyways.
-tell them to email Nayeli at the cc email
-or send them the link to the equipment request form
-also note they have to book 7 days in advance
Which country was the first to grant women the right to vote in national elections?
What is New Zealand?