Request for Services
The request for services from a parent, caregiver, or other entity for full or limited child support services is referred to as this.
What is a "Service Request"?
When a web application is received, this task is generated to review the application.
What is "ZRWA"?
A service request that starts with "94" is considered
What is "NA" or "Non-Assistance"
This is the name of the activity that generates to request missing information for the case
What is "ZOMD" or "Obtain Missing Documents"
This form is mailed out when there are more than one dependent on the case
What is “CS-ES51ACI” or “Child Information”?
The parent due support is also referred to as
What is “Custodial Parent” or "CP"?
Generates a paper application for services packet
What is "ZREQ" or "Request for Paper Application"?
This task is generated to resolve discrepant data
What is "ZCO1"?
The CP has provided Florida court order information, but a copy of the order was not provided. This database is used to search for court orders
What is "Odyssey" or "CCIS"
Part 1 of the ES56 is updated under who's BP
What is "CP" or Custodial parent"
After reviewing the application information, the information is updated in .... on CAMS
What is "Full Services" or "Full Services screens" ?
This is referred to as … when the parent who owes support applies for services
What is “NCP Applicant” or "NCP Application"?
A dependent was born in Texas, and the CP has not provided a copy of the birth certificate. The birth certificate flag is updated to this
What is "Can be obtained"?
If the CP provides information that the NCP is deceased, this needs to be updated on the NCP's Business Partner (BP) page
What is "Date of Death"
The CP provides a copy of the child’s birth certificate or court order, these need to be sent for….
What is “CAMS Scanning”?
This type of request involves all available child support services, including location, paternity, enforcement, and disbursement.
What is a "Full Service Request"?
A child was born in Florida and a father is named on the birth certificate, the relationship block is updated as this
What is “Legal Father”?
A relationship is added as Legal Father, this also needs to be updated
What is “Paternity Establishment Method”?
CP provides information that the father resides in a country without reciprocity, the case status would be updated to…
What is “NCP located in and is a citizen of another country”?
The PO102 or Paternity Statement by Non-Parent is sent out to who
What is "Caretaker"
In this type of case, parents are considered cooperative throughout the service request process, but cooperation is mandatory once it becomes a Child Support Case (ZCSE)
What is a “ZPA (Public Assistance Service Request Case)”?
When two case member BPs for the same individual are found, a …. is needed for a BP Merge
What is “STAIRS Request”?
If the CP indicates she/he is in fear of the other parent, the non-disclosure is created. Team members update the validity date to
The description of the ZF56 displays Pending Non-Cooperation, this means the ..... activity is present on the ZOMD activity
What is "Determining Cooperation" or "ZDCO"
One of the ways in which a PO34 is considered complete
What is " signed and dated" ; "where the pregnancy began"; at least one alleged father is named or states, the father is unknown"