MGA Acronyms
Clinical's Corner
You Should Know
Test Your MGA Knowledge
Pick Your Poison
100

What does SOC mean?

What is Start of Care. 

100

What does CPR stand for? 

What is Cardiopulmonary Resuscitation. 

What is Cardio, Pulmonary, Resuscitation 

100

How many hours does CE have?

What is 112 hours 

100

What's the latest software/program MGA recently started?

What is Workday

What is Health Stream

100

How many counties do we serve in Charlotte?

What is 17. 

Buncombe, Polk, McDowell, Rutherford, Cleveland, Burke, Caldwell, Wilkes, Alexander, Catawba, Lincoln, Gaston, Iredell, Mecklenburg, Rowan, Cabarrus, and Union.

200

What does PT Mean?

What is Patient. 


200

What is this called? 

What is a Trach

What is Tracheostomy

200

How many Levels 3 clients do we have?

What is 10.

200
How many MGA offices do we have in North Carolina? Name them...

What is 4. 

What is Charlotte, Greensboro, Raleigh, and Fayetteville.

200
How many Adult patients do we have?

What is 7. 

300

PCG stands for? 

What is Patient Caregiver. 

300

Name the types of Ventilators our clients have? 

What is Astral, Trilogy, and V home

300

Name 3 MGA Job Families 

What are Operations, Clinical, People Ops, IT, Government Affairs, Finance, Marketing 

300

What is PowerDMS?

What is Policy Manual 

What is SOPs

What is rulebook

300

What does DME stands for?

What is Durable Medical Equipment

400

What does D.O.O stands for?

What is Director of Operations 

400

What does ROC stand for?

What is Resumption of Care

400

Who is our CEO & CFO?

Who is Brad Bennett & Josh Butler

400

How many states MGA is in? 

List all the states MGA is in

What is Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington.

400

List 5 Major Hospitals in North Carolina 

What is Brenner Children's Hospital, Levine's Children's Hospital, Duke University Hospital, UNC Children's Hospital, Cone Health, Novant Health, Select Specialty Hospital, Atrium Health Wake Forest Baptist

500

What does VF stand for?

What is Visit Frequency 

500

What does C.E.M. stands for?

What is Clinical Excellence Measures 

500

How many Clients are we currently serving?

What is 41

500

Name the MGA Companies

What is MGA Homecare, MGA Behavior Therapy, Circle of Care. 

200 Bonus pts. - Ward Road Rx. 

500

Who is our top producing client. Highest GP

Who is Warren Dixon

600

LOB stands for?

What is Line of Business. 

600

List 4 MCOs or Insurances we accept?

What is Medicaid, Partners, Vaya, Alliance, Trillium, Healthy Blue, AmeriHealth Caritas, Carolina Complete, CAP/C Respite, Private Pay, BCBS, Cigna

600

List 4 services we provide under PDN.

What is Vent Care, Trach Care, Central Line/IV Care, CPT Treatments, Enteral Feedings (Gtube), Medication Administration, Respite Nursing, Wound Care, Catheter Care, Ostomy Care, RN Case Management


600

What does QAPI stands for? 

What is Quality Assurance and Performance Improvement. 

600

What does SECA stand for?

What is Serious Event Compliant Allegation

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