What is ethics in a business context?
Standards that guide right and wrong behavior in the workplace.
What is the first step in ethical decision-making?
Recognizing that an ethical issue exists.
What does CSR stand for?
Corporate Social Responsibility.
What is the main purpose of Human Resource Management?
Managing people to meet organizational goals.
What is the process of attracting job applicants?
Recruitment.
What is an ethical dilemma?
A situation where a person must choose between two difficult moral options.
When evaluating choices, what should someone consider?
The consequences of each option.
Which CSR responsibility focuses on being profitable?
Economic responsibility.
Which HR function ensures a company has the right talent?
Staffing.
What is choosing the best candidate called?
Selection.
What does a code of ethics provide employees?
Guidelines for acceptable and unacceptable behavior.
What is the purpose of applying an ethical framework?
To help determine the most ethical action.
Which CSR responsibility requires obeying the law?
Legal responsibility.
What HR activity evaluates employee performance?
Performance appraisal.
What is the purpose of employee orientation?
Introducing employees to the organization and job expectations.
What is the difference between legal behavior and ethical behavior?
Legal behavior follows the law; ethical behavior follows moral principles.
Choosing the action that benefits the most people is which ethical approach?
The utilitarian approach.
Donating to community programs shows which CSR level?
Philanthropic responsibility.
Teaching employees job skills is part of which HR function?
Training and development.
Training focused on long-term career growth is called what?
Employee development.
What is the term for when personal values conflict with workplace expectations?
An ethical conflict.
Refusing to break rules even under pressure reflects which ethical principle?
Duty-based ethics (principle-based ethics).
Doing what is “right, fair, and just” is which CSR responsibility?
Ethical responsibility.
Efforts to keep employees satisfied and prevent turnover are called what?
Employee retention.
When employees leave the company and need to be replaced, what is this called?
Turnover.