(Chapter 8)
Albert follows the classical theory of motivation and relies on what as the sole motivator for his employees?
Money (or financial incentives)
An accountant's ability to audit a company's records is an example of what type of skills?
A manager uses their job title to assign tasks. What type of power is this?
Legitimate power
If an organization sets out to increase its share of the snack food market by 10 percent during the next 8 years, what kind of goal is the organization setting?
Long Term Goal
Which motivational theory focuses on social comparisons as a motivator?
Equity Theory
What type of managerial skill involves the ability to think abstractly, analyze complex situations, and see the organization as a whole beyond the present moment?
Conceptual skills
An employee follows a leader because they admire and respect them. What type of power is this?
Referent power
What activity do managers undertake so they can later measure success or failure at every organizational level?
Setting Goals
A company offers a learning and development stipend. What need does that fulfill in Maslow’s hierarchy?
Self-actualization
Which basic managerial role is characterized by the ability to gather and disseminate communications and areas of interest?
Informational
A manager promises bonuses for meeting a deadline. What type of power are they using?
Reward power
An organization’s statement of how it will achieve its purpose within its business environment is known as what?
A warehouse supervisor offers training, promises rewards for higher output, and asks workers which rewards they value most. The supervisor is applying which motivation theory?
Expectancy Theory
When a manager effectively prioritizes tasks and meets deadlines despite multiple competing demands, they are exhibiting what essential managerial skill?
Time management
Marie Curie used her exceptional knowledge and innovation to develop early X-ray technology, demonstrating what type of power?
Expert
What type of strategy involves managers in specific areas deciding how best to achieve corporate goals through productivity?
Functional (or Operational) Strategy
According to Herzberg’s motivation theory, the absence of safe working conditions can lead to dissatisfaction due to the lack of what type of factor?
Hygiene Factor
When a supervisor successfully resolves conflict between team members and motivates employees to work together toward a common goal, they are demonstrating what type of managerial skill?
Human relations (or interpersonal) skills
When a CEO enforces strict penalties for missed targets or uses the threat of demotion to maintain control, they are exercising what type of power?
Coercive
When conducting a SWOT analysis, questions about external economic forces that could negatively impact the organization relate to what element of the analysis?
Threats